Imaging Assistant

Mt. Washington Pediatric Hospital; Lenoir (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

EmergeOrtho is hiring an Imaging Assistant to promptly transport patients to and from Radiology, screen patients, and assist clinical staff. The role supports safe, high-quality imaging care across North Carolina with a patient-focused team.

Responsibilities include preparing patients, managing study orders and insurance authorizations, and coordinating with third-party radiology groups. Strong communication and customer service are essential.

Qualifications

• Comfortable using email and interacting with Internet applications.
• Knowledge of practice management and word processing software.
• Current CPR certification.
• Good communication skills, written and verbal.
• Minimum one year of customer service experience in medical office setting, or other fast paced work setting.

Responsibilities

• Greets patients and escorts them from the waiting room and/or exam room to the Radiology department.
• Prepares patients for study by dressing patient according to safety protocols.
• Completes screening process on all patients prior to study.
• Ensures laboratory results are received as indicated by study requirements.
• Ensures all studies scheduled have correct orders and insurance authorizations on file prior to patient arrival and transmits to third party radiology group.
• Utilize imaging software to transmit images to third party radiology group for purposes of study interpretation.
• Takes stock inventory and completes ordering as directed by Clinical Manager.
• Communicates with outside facilities and third-party participants to request and/or maintain accurate records for regulatory compliance.
• Maintains compliance with Infection Control guidelines.
• Complies with all OSHA mandates.
• Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned

Skills

Communication skills

Customer service experience

Attention to detail

Education

CPR certification

Tools

Email

Internet applications

Practice management software

Word processing software

Job description

• Job Category Imaging
• Employee Type Full-Time
• Manage Others No

Join EmergeOrtho as an Imaging Assistant - Hiring Immediately!

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Foothills Region is seeking a compassionate and motivated Imaging Assistant. The Imaging Assistant promptly and safely transports patients to and from the Radiology Department according to established policies, procedures, and time schedules. Performs patient screenings prior to the study and assists clinical staff members upon request.

Why Join EmergeOrtho?

• Hiring Immediately - Start your journey with us right away!
• Great Team - Be part of a collaborative, patient-focused team

Who Should Apply?

If you're skilled and detail-oriented and thrive in a fast-paced clinical environment, and is committed to delivering safe, high-quality imaging care, we’d love to hear from you. Join our supportive team and play a vital role in enhancing patient outcomes. Be part of something bigger -

Requirements

Qualifications and Experience

• Comfortable using email and interacting with Internet applications
• Knowledge of practice management and word processing software
• Current CPR certification
• Good communication skills, written and verbal
• Minimum one year of customer service experience in medical office setting, or other fast paced work setting

Responsibilities include, but are not limited to, the following

• Greets patients and escorts them from the waiting room and/or exam room to the Radiology department
• Prepares patients for study by dressing patient according to safety protocols
• Completes screening process on all patients prior to study
• Ensures laboratory results are received as indicated by study requirements
• Ensures all studies scheduled have correct orders and insurance authorizations on file prior to patient arrival and transmits to third party radiology group
• Utilize imaging software to transmit images to third party radiology group for purposes of study interpretation
• Takes stock inventory and completes ordering as directed by Clinical Manager
• Communicates with outside facilities and third-party participants to request and/or maintain accurate records for regulatory compliance
• Maintains compliance with Infection Control guidelines
• Complies with all OSHA mandates

Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned

From the mountains to the coast, EmergeOrtho is North Carolina’s premier provider, recognized for offering world-class, comprehensive, and compassionate care serving patients with 60 locations in 28 counties. As the largest physician-owned orthopedic practice in the state and the 6th in the country, EmergeOrtho’s medical team includes upwards of 170 highly trained orthopedic specialists and nearly as many advanced practice providers. Our subspecialty orthopedic teams offer advanced expertise in conditions of the bones, muscles, and joints. Providing multiple locations, extensive orthopedic services including therapy, and focusing on continuity of care are among the top priorities of EmergeOrtho.

EmergeOrtho, P.A. complies with applicable civil rights laws and does not discriminatebased onrace, color, religion, national origin, age, sex, gender identity or expression, sexual orientation, pregnancy, childbirth and related conditions, including but not limited to, lactation, disability, veteran status, genetic information, or any other class protected by the state or local law.

Note: Available benefits based on hours worked per week.