Imaging Assistant - Immediate Start, Patient Care

Mt. Washington Pediatric Hospital; Lenoir (NC); On-site; USD 34,000 - 46,000; Full time

Job summary

EmergeOrtho is hiring an Imaging Assistant to promptly transport patients to and from Radiology, screen patients, and assist clinical staff. The role supports safe, high-quality imaging care across North Carolina with a patient-focused team.

Responsibilities include preparing patients, managing study orders and insurance authorizations, and coordinating with third-party radiology groups. Strong communication and customer service are essential.

Qualifications

• Comfortable using email and interacting with Internet applications.
• Knowledge of practice management and word processing software.
• Current CPR certification.
• Good communication skills, written and verbal.
• Minimum one year of customer service experience in medical office setting, or other fast paced work setting.

Responsibilities

• Greets patients and escorts them from the waiting room and/or exam room to the Radiology department.
• Prepares patients for study by dressing patient according to safety protocols.
• Completes screening process on all patients prior to study.
• Ensures laboratory results are received as indicated by study requirements.
• Ensures all studies scheduled have correct orders and insurance authorizations on file prior to patient arrival and transmits to third party radiology group.
• Utilize imaging software to transmit images to third party radiology group for purposes of study interpretation.
• Takes stock inventory and completes ordering as directed by Clinical Manager.
• Communicates with outside facilities and third-party participants to request and/or maintain accurate records for regulatory compliance.
• Maintains compliance with Infection Control guidelines.
• Complies with all OSHA mandates.
• Performs other duties as required and assigned by Manager, including schedule changes and travel to office locations as assigned

Skills

Communication skills

Customer service experience

Attention to detail

Education

CPR certification

Tools

Email

Internet applications

Practice management software

Word processing software

Job description

EmergeOrtho is hiring an Imaging Assistant to promptly transport patients to and from Radiology, screen patients, and assist clinical staff. The role supports safe, high-quality imaging care across North Carolina with a patient-focused team.

Responsibilities include preparing patients, managing study orders and insurance authorizations, and coordinating with third-party radiology groups. Strong communication and customer service are essential.