Radiology Imaging Receptionist & Patient Concierge

McLeod Health; Florence (SC); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

McLeod Health in Florence, SC is looking for a Receptionist - Imaging Administration in the Radiology Department. You will greet patients and visitors, answer calls, and coordinate with technologists and physicians to ensure smooth patient flow.

Responsibilities include entering and maintaining patient data in RIS/EMR, processing imaging requests, and safeguarding confidentiality in accordance with HIPAA. A high school diploma and healthcare offices experience are preferred.

Qualifications

• Knowledge of medical terminology preferred.
• Ability to communicate effectively with patients, physicians, and staff.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office applications.
• Experience with electronic medical records and scheduling systems preferred.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.
• Excellent customer service skills and professional demeanor.
• Ability to work independently and as part of a team.
• Frequent interaction with patients, families, physicians, and healthcare staff.
• May be required to work flexible hours, weekends, holidays, or call schedules based on departmental needs.

Responsabilités

• Greet and assist patients, families, and visitors in a courteous and professional manner.
• Answer and direct incoming telephone calls.
• Respond to patient questions and concerns within scope of responsibility.
• Maintain confidentiality of patient information at all times.
• Facilitate communication between patients, radiology staff, physicians, and other departments.
• Enter and maintain accurate patient information within the Radiology Information System (RIS) and Electronic Medical Record (EMR).
• Scan, file, and retrieve medical records and imaging-related documentation.
• Process imaging requests and release of information requests according to organizational policies.
• Monitor work queues and ensure timely completion of clerical tasks.
• Communicate with physician offices regarding orders, scheduling issues, and missing documentation.
• Coordinate patient flow with technologists, nurses, radiologists, and other healthcare personnel.
• Notify appropriate staff of urgent scheduling changes or patient concerns.
• Maintain office supplies and forms.
• Perform other duties as assigned.

Connaissances

Medical terminology

Effective communication

Organizational skills

Microsoft Office

EMR systems

Formation

High School Diploma or GED

Associate degree in healthcare administration, business, or related field

Outils

Electronic Medical Records (EMR) systems

Description du poste

McLeod Health in Florence, SC is looking for a Receptionist - Imaging Administration in the Radiology Department. You will greet patients and visitors, answer calls, and coordinate with technologists and physicians to ensure smooth patient flow.

Responsibilities include entering and maintaining patient data in RIS/EMR, processing imaging requests, and safeguarding confidentiality in accordance with HIPAA. A high school diploma and healthcare offices experience are preferred.