Receptionist - Full Time - Day - Imaging Administration (Radiology)

McLeod Health; Florence (SC); On-site; USD 21,000 - 30,000; Full time

Job summary

McLeod Health in Florence, SC is looking for a Receptionist - Imaging Administration in the Radiology Department. You will greet patients and visitors, answer calls, and coordinate with technologists and physicians to ensure smooth patient flow.

Responsibilities include entering and maintaining patient data in RIS/EMR, processing imaging requests, and safeguarding confidentiality in accordance with HIPAA. A high school diploma and healthcare offices experience are preferred.

Qualifications

• Knowledge of medical terminology preferred.
• Ability to communicate effectively with patients, physicians, and staff.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office applications.
• Experience with electronic medical records and scheduling systems preferred.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.
• Excellent customer service skills and professional demeanor.
• Ability to work independently and as part of a team.
• Frequent interaction with patients, families, physicians, and healthcare staff.
• May be required to work flexible hours, weekends, holidays, or call schedules based on departmental needs.

Responsibilities

• Greet and assist patients, families, and visitors in a courteous and professional manner.
• Answer and direct incoming telephone calls.
• Respond to patient questions and concerns within scope of responsibility.
• Maintain confidentiality of patient information at all times.
• Facilitate communication between patients, radiology staff, physicians, and other departments.
• Enter and maintain accurate patient information within the Radiology Information System (RIS) and Electronic Medical Record (EMR).
• Scan, file, and retrieve medical records and imaging-related documentation.
• Process imaging requests and release of information requests according to organizational policies.
• Monitor work queues and ensure timely completion of clerical tasks.
• Communicate with physician offices regarding orders, scheduling issues, and missing documentation.
• Coordinate patient flow with technologists, nurses, radiologists, and other healthcare personnel.
• Notify appropriate staff of urgent scheduling changes or patient concerns.
• Maintain office supplies and forms.
• Perform other duties as assigned.

Skills

Medical terminology

Effective communication

Organizational skills

Microsoft Office

EMR systems

Education

High School Diploma or GED

Associate degree in healthcare administration, business, or related field

Tools

Electronic Medical Records (EMR) systems

Job description

Job Description

Receptionist - Imaging Administration (Radiology Department)

Job Summary

The

Essential Duties And Responsibilities

• Greet and assist patients, families, and visitors in a courteous and professional manner.
• Answer and direct incoming telephone calls.
• Respond to patient questions and concerns within scope of responsibility.
• Maintain confidentiality of patient information at all times.
• Facilitate communication between patients, radiology staff, physicians, and other departments.

Patient Reception and Customer Service

• Greet and assist patients, families, and visitors in a courteous and professional manner.
• Answer and direct incoming telephone calls.
• Respond to patient questions and concerns within scope of responsibility.
• Maintain confidentiality of patient information at all times.
• Facilitate communication between patients, radiology staff, physicians, and other departments.

Medical Records and Documentation

• Enter and maintain accurate patient information within the Radiology Information System (RIS) and Electronic Medical Record (EMR).
• Scan, file, and retrieve medical records and imaging-related documentation.
• Process imaging requests and release of information requests according to organizational policies.
• Monitor work queues and ensure timely completion of clerical tasks.

Communication and Coordination

• Communicate with physician offices regarding orders, scheduling issues, and missing documentation.
• Coordinate patient flow with technologists, nurses, radiologists, and other healthcare personnel.
• Notify appropriate staff of urgent scheduling changes or patient concerns.

Departmental Support

• Maintain office supplies and forms.
• Perform other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

• Knowledge of medical terminology preferred.
• Ability to communicate effectively with patients, physicians, and staff.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office applications.
• Experience with electronic medical records and scheduling systems preferred.
• Ability to maintain patient confidentiality and comply with HIPAA requirements.
• Excellent customer service skills and professional demeanor.
• Ability to work independently and as part of a team.
• Frequent interaction with patients, families, physicians, and healthcare staff.
• May be required to work flexible hours, weekends, holidays, or call schedules based on departmental needs.

Performance Expectations

• Maintains professionalism and customer service excellence.
• Supports efficient departmental workflow.
• Maintains confidentiality and regulatory compliance.
• Promotes a positive patient experience and team-oriented work environment.

Work Schedule

80 Hours Bi-weekly. Day Shift, 8:30am - 5:00pm

Qualifications /Training

Experience

• One (1) year of clerical, medical office, scheduling, or customer service experience preferred.
• Experience in a healthcare or radiology setting preferred.

Licenses/Certifications/Registrations/Education

Education

• High School Diploma or GED required.
• Associate degree in healthcare administration, business, or related field preferred.

About Us

Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.

We are an equal opportunity employer.