Radiology Front Desk & Scheduling Specialist

Lexington Regional Health Center; Lexington (NE); On-site; USD 19,000 - 25,000; Full time

Job summary

Lexington Regional Health Center is seeking a Radiology Clerk to support the Radiology department at the Lexington facility. The role involves front desk duties, patient check-in, verifying information, and coordinating appointments and exam scheduling.

You will answer phones, relay messages, and assist with patient flow and record-keeping. Responsibilities include maintaining confidentiality, following infection control guidelines, and ensuring a welcoming environment for patients and staff.

Qualifications

• Basic reading, writing, spelling, math, and computer skills.
• Ability to maintain strict confidentiality with regard to protected and sensitive information.
• Ability to prepare professional reports and correspondence.
• Ability to respond promptly to routine inquiries and complaints from patients, employees, and regulatory agencies.

Responsibilities

• Greets patients and assists with check-in.
• Verifies patient information and scheduled exams.
• Answers calls and directs calls or messages to the appropriate staff.
• Communicates effectively with patients, visitors, providers, and other customers.
• Provides information about appointments, exam preparation, hours, and services.
• Assists with scheduling, rescheduling, cancellations, and appointment questions.
• Reviews schedules and supports patient flow and appointment coordination.
• Maintains front desk records and files.
• Assists with correspondence, mail, and routine administrative tasks.
• Keeps reception and waiting areas organized and welcoming.
• Promotes patient and staff safety by following approved safety practices.
• Protects health information and follows privacy regulations.
• Reports concerns, patient issues, and operational needs to appropriate staff.
• Ensures patients and visitors follow current infection control guidelines.
• Maintains environment meets governing body standards.
• Duties may include blood exposure and handling of blood-contaminated items.
• Maintains patient and staff safety through safety tools (Teamstepps, Just Culture).
• Regular attendance at the assigned work location is required.
• Performs all other duties as assigned.

Skills

Basic computer skills

Confidentiality

Effective communication

Professional reporting

Education

High school diploma or equivalent

Job description

Lexington Regional Health Center is seeking a Radiology Clerk to support the Radiology department at the Lexington facility. The role involves front desk duties, patient check-in, verifying information, and coordinating appointments and exam scheduling.

You will answer phones, relay messages, and assist with patient flow and record-keeping. Responsibilities include maintaining confidentiality, following infection control guidelines, and ensuring a welcoming environment for patients and staff.