Radiology Front Desk & Scheduling Specialist

RAYUS Radiology; Dedham (MA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

DailyPay

Medical, dental, vision insurance

401k with company match

Paid time off

Job summary

RAYUS Radiology is seeking a Front Office Associate in Dedham, MA to greet and register patients, answer calls, schedule imaging appointments, and coordinate between patients, referring clinicians, and imaging staff. The role emphasizes cheerful, professional service and accurate data entry.

The position runs Monday–Friday 2:00 PM to 10:00 PM and requires a high school diploma, basic computer skills, and customer service experience. Prior medical office exposure and bilingual ability are a plus.

Qualifications

• High School Diploma, or equivalent.
• 1 year of Customer Service experience.
• Proficient in using computer systems and typing.
• Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel.
• Preferred: Previous medical office experience.
• Medical terminology and office background.
• Insurance knowledge.
• Bilingual.

Responsibilities

• Greet and checks-in patients scheduled for imaging services; processes payments and copays as needed.
• Answer phones and handles calls in an efficient and friendly manner.
• Field phone calls appropriately for Center Team Members.
• Act as liaison between imaging technologists and the patients waiting for exams, and relays messages regarding scanner status and other Clinic information.
• Maintain organization of the front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office cleanup.
• Order office supplies as needed.
• Maintain supply of patient information sheets.
• Push patient imaging via electronic interfaces.
• Complete patient appointment confirmation calls and provide preparation instructions to patients.
• Fax/scan reports, billing information, and medical release forms as requested.

Skills

Customer Service

Communication

Multitasking

Bilingual

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Excel

Word

Teams

Job description

RAYUS Radiology is seeking a Front Office Associate in Dedham, MA to greet and register patients, answer calls, schedule imaging appointments, and coordinate between patients, referring clinicians, and imaging staff. The role emphasizes cheerful, professional service and accurate data entry.

The position runs Monday–Friday 2:00 PM to 10:00 PM and requires a high school diploma, basic computer skills, and customer service experience. Prior medical office exposure and bilingual ability are a plus.