Radiology Front Desk Hero | Patient Experience, DailyPay

RAYUS Radiology; Florida; Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

DailyPay

Medical insurance

Dental insurance

Vision insurance

401k with company match

Paid time off

Descripción de la vacante

RAYUS Radiology is seeking a Patient Service Representative to support front desk operations, medical records, and technologist assistance across clinic areas. You will coordinate patient flow, verify demographics and insurance, and communicate appointment details with staff and patients.

The role emphasizes excellent customer service, HIPAA compliance, and proficient use of EHR systems in a fast-paced imaging center environment.

Formación

• High School diploma or equivalent.
• 1 year of applicable customer service experience.
• Proficient with using computer systems and typing.

Responsabilidades

• Serve as initial point of contact for patients and visitors at the front desk.
• Register patients by validating demographics and collecting payments prior to services.
• Explain delays, answer inquiries, and route to supervisor when needed.
• Handle insurance cards, scans, and HIPAA forms; ensure PHI confidentiality.

Conocimientos

Customer service

Front desk operations

HIPAA compliance

EHR software

Bilingual

Educación

High School diploma

Herramientas

EMR/EHR systems

Descripción del empleo

RAYUS Radiology is seeking a Patient Service Representative to support front desk operations, medical records, and technologist assistance across clinic areas. You will coordinate patient flow, verify demographics and insurance, and communicate appointment details with staff and patients.

The role emphasizes excellent customer service, HIPAA compliance, and proficient use of EHR systems in a fast-paced imaging center environment.