Radiology Front Desk Coordinator

ImageCare Centers; Middletown (NJ); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

401(k)

Paid time off

Descripción de la vacante

ImageCare Radiology is seeking a Full-Time Front Desk Associate for our Middletown office. New hires must attend first-day orientation at our Mount Olive office before reporting to the Middletown location.

Schedule is Monday–Friday, 10:30am–7:00pm with rotating Saturdays. Responsibilities include answering calls, scheduling tests, assisting patients, and verifying insurance information. Prior customer service experience is preferred.

Formación

• 1 year of customer service experience preferred.

Responsabilidades

• Answering incoming and internal phone calls and taking messages.
• Scheduling appointments for specific modalities. Confirmation of patient appointments via phone calls.
• Assisting patients and visitors with directions and answering questions.
• Gathering insurance information, verification and copy of cards, change of address information from patients and/or family members and referral documentation.
• Facilitates patient flow by notifying the provider of patient arrival, being aware of delays and communicating with patients and clinical staff.

Conocimientos

Customer service

Descripción del empleo

ImageCare Radiology is seeking a Full-Time Front Desk Associate for our Middletown office. New hires must attend first-day orientation at our Mount Olive office before reporting to the Middletown location.

Schedule is Monday–Friday, 10:30am–7:00pm with rotating Saturdays. Responsibilities include answering calls, scheduling tests, assisting patients, and verifying insurance information. Prior customer service experience is preferred.