Radiology Front Desk Specialist — Patient Concierge

TMGNJ - Navesink Dermatology; Woodbridge Township (NJ); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Paid time off

Job summary

ImageCare Radiology in Middletown, NJ is seeking a Full-Time Front Desk Associate to greet patients, answer calls, schedule tests, and support clinical staff.

The role emphasizes customer service, confidentiality, and accurate billing, with a Monday–Friday schedule 10:30am–7:00pm and rotating Saturdays. New hires attend orientation at Mount Olive before reporting to the assigned location.

Qualifications

• Customer service experience preferred.
• Answering and routing phone calls to appropriate staff.
• Schedule patient appointments for tests with clinicians.
• Verify insurance information and collect patient details.
• Maintain patient confidentiality and data security.

Responsibilities

• Answer incoming and internal calls and take messages.
• Schedule appointments for modalities and confirm via phone.
• Assist patients and visitors with directions and questions.
• Gather insurance info, verify and copy cards, update addresses.
• Maintain patient flow and inform providers of delays as needed.
• Log payments and handle credit card processing accurately.

Skills

Customer service

Phone handling

Job description

ImageCare Radiology in Middletown, NJ is seeking a Full-Time Front Desk Associate to greet patients, answer calls, schedule tests, and support clinical staff.

The role emphasizes customer service, confidentiality, and accurate billing, with a Monday–Friday schedule 10:30am–7:00pm and rotating Saturdays. New hires attend orientation at Mount Olive before reporting to the assigned location.