Radiology Administrative Specialist

ProHealth Care; Waukesha (WI); On-site; USD 32,000 - 45,000; Full time

Job summary

ProHealth Care is seeking a senior-level clerical associate to support the Radiology department in a busy medical setting. You will greet patients, schedule exams, check-in, collect payments, and distribute oral prep while coordinating with Radiology, Scheduling, Admitting and Pre-Authorization teams.

Responsibilities include handling PHI, distributing pre-exam materials, operating office equipment, and maintaining accurate EMR data for exams and billing.

Qualifications

• High School Diploma or equivalent required.
• Basic Life Support Certification (BLS) required.
• Experience in ambulatory healthcare setting preferred.
• CA

Responsibilities

• Provide Clerical support for Radiologist, Administrative and Technical staff.
• Perform Reception duties to include scheduling, patient consenting, check-in, exam arrival, collecting payments, distribution of oral prep, coordination with Radiology, Scheduling, Admitting and Pre-Authorization staff.
• Answer and respond to telephone calls (multiple lines) in a professional, courteous and timely manner, taking clear and accurate messages and providing follow-up.
• Provide support to technical staff by distributing pre-exam preps and communicating any patient information or scheduling issues that affect the performance of the exam in a timely manner.
• Operate office machines, such as photocopiers and scanners, facsimile machines, multi-line phone system, McKesson PACS CD burners, AGFA film printer and personal computers.
• Management and distribution of patient radiology related imaging and PHI Prepare and distribute patient records including original film, digital images burned to CD or DVD, electronic receiving and release of images via McKesson PACS and LifeImage.
• Use and enter data in patient Electronic Medical Record to ensure accuracy of the patient record for the performance, resulting and billing of exams.
• Demonstrates passion for customer service and a willingness to assist others within the department.
• Possesses excellent communication skills and fosters a team approach to accomplish established department goals.
• Resolves sensitive issues in a private setting.

Skills

Clerical duties

Reception duties

Medical office

Education

High School Diploma

BLS Certification

Tools

McKesson PACS

LifeImage

EMR

Job description

ProHealth Care is seeking a senior-level clerical associate to support the Radiology department in a busy medical setting. You will greet patients, schedule exams, check-in, collect payments, and distribute oral prep while coordinating with Radiology, Scheduling, Admitting and Pre-Authorization teams.

Responsibilities include handling PHI, distributing pre-exam materials, operating office equipment, and maintaining accurate EMR data for exams and billing.