Radiology Administrative Assistant- weekend

Midwest Physicians Services Llc; Roseville (CA); Hybrid; USD 38,000 - 54,000; Full time

Job summary

Midwest Physicians Services Llc in Roseville, CA is seeking a Radiology Administrative Assistant to monitor radiology workflow and support our Radiologists. You will manage study completeness, liaise with physicians, and ensure timely turn-around time for client exams.

The role requires strong multitasking, excellent communication, and PC proficiency. A hybrid option is available, with some after-hours responsibilities to support interventional cases.

Qualifications

• High school diploma or equivalent required.
• Medical terminology course or related education preferred.
• Medical or communications background a plus.
• Strong sense of urgency and ability to multi-task.
• Telephone etiquette and professional demeanor essential.
• Proficient with Windows, Microsoft Office and online medical technologies.

Responsibilities

• Ensure all study components (history, paperwork, images) are complete.
• Assign exams to the correct Radiologist worklist and provide paperwork.
• Liaise with Radiologists, physicians, technologists, and health staff.
• Multi-task across computer systems while answering calls and maintaining accuracy.
• Collaborate with hospitals and clinics to resolve problems.
• Support after-hours interventional clients, paging on-call Radiologists as needed.
• Document issues and notify IT, shift leads, and QC Manager when needed.
• Communicate professionally with coworkers, clients, and Radiologists.

Skills

Multitasking

Communication skills

Attention to detail

Team player

Telephone etiquette

PC proficiency

Education

High school diploma or equivalent

Medical terminology course

Tools

Microsoft Office

Windows

Internet

Instant Messaging

Job description

Full-Time eligible positionSaturday and Sunday 6am - 6:30pm; Wednesday 7am - 7:30pmWeekend shift differentialHybrid option availableJOB TITLE: Radiology Administrative AssistantLOCATION OR DEPARTMENT: Administration Office, RosevilleEXEMPT STATUS/GRADE: Non-exemptREPORTS TO: Quality Control ManagerSUPERVISORY RESPONSIBILITY: NoneSUMMARY OF POSITION: Provide customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and our practice Radiologists. To deliver excellent patient care, the Radiology Administrative Assistant team provides resources to our Radiologists by monitoring worklists and incoming workflow to meet turn-around-time (TAT) requirements for our clients, along with various customer support needs.ESSENTIAL FUNCTIONS:Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.).Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary.Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff.Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy.Collaborating with hospitals and clinics to resolve problems, specific or general.Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases.Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary.Assisting other staff members with duties when appropriate.Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner.Incorporating company values into daily interactions with internal associates and external customers.Dependable – consistently at work and on time.Other duties as assigned.QUALIFICATIONS:High school diploma or equivalent required.Medical terminology course or related education preferred.Medical or communications background a plus.Strong sense of urgency and ability to multi-task.Ability to work in a team environment as well as work independently.Telephone etiquette skills are essential.Professional, courteous and respectful demeanor.High level of attention to detail necessary.Strong organizational and prioritization techniques.Demonstrates sound judgment and decision-making abilities.Excellent verbal and written communication skills required.Total proficiency in a PC environment utilizing software/programs including Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies, along with other general computer tools.DAILY PHYSICAL DEMANDS REQUIRED FOR PERFORMING ESSENTIAL FUNCTIONS OF THE JOB:Working in office environment. Requires sitting for long periods of time. Some bending and stretching required. Requires lifting papers or boxes up to 50 pounds occasionally. Repetitive motions, keyboarding, twisting, turning, gripping and grasping.Environmental/working conditions:Normal office working conditionsDISCLAIMER: The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. The Company reserves the right to amend and change responsibilities to meet Company needs as necessary. The relationship of anyone in this position with the Company is at-will.