Radiology Administrative Assistant- Overnights

The Urgency Room; Roseville (MN); Hybrid; USD 28,000 - 29,000; Full time

Benefits offered by this job

Shift differential pay

Hybrid option available

Job summary

The Urgency Room in Roseville, MN is seeking a Radiology Administrative Assistant to support the radiology workflow for hospitals, clinics and Radiologists. The role ensures studies are complete and properly routed, supporting turn-around-time targets and client satisfaction.

Ideal candidates will have a high school diploma (medical terminology preferred), strong multitasking and communication skills, and the ability to work in a team environment.

Qualifications

• High school diploma or equivalent required.
• Medical terminology course or related education preferred.
• Medical or communications background a plus.
• Strong sense of urgency and ability to multi-task.
• Ability to work in a team environment as well as work independently.
• Telephone etiquette skills are essential.
• Professional, courteous and respectful demeanor.
• High level of attention to detail necessary.
• Strong organizational and prioritization techniques.
• Demonstrates sound judgment and decision-making abilities.
• Excellent verbal and written communication skills required.
• Total proficiency in a PC environment utilizing Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies.

Responsibilities

• Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.).
• Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary.
• Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff.
• Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy.
• Collaborating with hospitals and clinics to resolve problems, specific or general.
• Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases.
• Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary.
• Assisting other staff members with duties when appropriate.
• Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner.
• Incorporating company values into daily interactions with internal associates and external customers.
• Dependable - consistently at work and on time.
• Other duties as assigned.

Skills

Medical terminology

Multitasking

Telephone etiquette

Attention to detail

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Job DetailsJob Location: Midwest Physicians Services - MPS - Roseville, MN 55113Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.00 - $21.00 HourlyTravel Percentage: None3 Full-Time benefit eligible overnight positions available.

Thursday - Wednesday, 7 days on then 7 days off.

Hybrid option available

Shift differential pay

• 2 positions- 8:30pm - 7am
• 1 position- 8pm - 6:30am

JOB TITLE: Radiology Administrative Assistant

LOCATION OR DEPARTMENT: Administration Office, Roseville

EXEMPT STATUS/GRADE: Non-exempt

REPORTS TO: Quality Control Manager

SUPERVISORY RESPONSIBILITY: None

SUMMARY OF POSITION: Provide customer support to our clients by monitoring and facilitating the radiology workflow process (24/7) for hospitals, clinics and our practice Radiologists. To deliver excellent patient care, the Radiology Administrative Assistant team provides resources to our Radiologists by monitoring worklists and incoming workflow to meet turn-around-time (TAT) requirements for our clients, along with various customer support needs.

ESSENTIAL FUNCTIONS:

• Ensuring that all aspects of a study are received and complete (history, paperwork and images, etc.).
• Identifying and assigning exams, ranging from outpatient/clinic to emergent/critical exams, to the correct Radiologist worklist and providing paperwork and additional information when necessary.
• Liaising with Radiologists regarding any requests they may have and frequently calling physicians, technologists, and other health care staff.
• Multi-tasking and reliably navigating multiple computer systems while answering telephone calls and maintaining accuracy.
• Collaborating with hospitals and clinics to resolve problems, specific or general.
• Providing assistance to after-hours interventional clients, which often includes paging on-call Radiologists for immediate follow-up on emergent cases.
• Documenting issues that arise and notifying appropriate staff including IT department, shift leads and Quality Control Manager if necessary.
• Assisting other staff members with duties when appropriate.
• Communicating with coworkers, clients and Radiologists in a professional, courteous and timely manner.
• Incorporating company values into daily interactions with internal associates and external customers.
• Dependable - consistently at work and on time.
• Other duties as assigned.

Qualifications

QUALIFICATIONS:

• High school diploma or equivalent required.
• Medical terminology course or related education preferred.
• Medical or communications background a plus.
• Strong sense of urgency and ability to multi-task.
• Ability to work in a team environment as well as work independently.
• Telephone etiquette skills are essential.
• Professional, courteous and respectful demeanor.
• High level of attention to detail necessary.
• Strong organizational and prioritization techniques.
• Demonstrates sound judgment and decision-making abilities.
• Excellent verbal and written communication skills required.
• Total proficiency in a PC environment utilizing software/programs including Windows, Microsoft Office, Internet, Instant Messaging and other specialized online medical technologies, along with other general computer tools.

DAILY PHYSICAL DEMANDS REQUIRED FOR PERFORMING ESSENTIAL FUNCTIONS OF THE JOB:

Working in office environment. Requires sitting for long periods of time. Some bending and stretching required. Requires lifting papers or boxes up to 50 pounds occasionally. Repetitive motions, keyboarding, twisting, turning, gripping and grasping.

Environmental/working conditions:

Normal office working conditions

DISCLAIMER: The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. The Company reserves the right to amend and change responsibilities to meet Company needs as necessary. The relationship of anyone in this position with the Company is at-will.