Radiology Admin and Clerical Assistant

NHS Jobs; City of Norwich (NY); On-site; USD 25,000 - 31,000; Full time

Job summary

Norfolk and Norwich University Hospitals NHS Foundation Trust is seeking a friendly receptionist to manage front-desk duties for patients, visitors and staff. The role requires courteous communication, accurate data entry and the ability to work as part of a busy hospital team.

You will liaise with Radiographers and other department colleagues, update systems such as ICE and PAS training, and support efficient patient registration and appointment processes in a fast-paced environment.

Responsibilities

• Undertake all reception duties in a pleasant, courteous manner with patients, visitors and staff.
• Liaise directly with Radiographers and departmental staff, relaying information accurately.
• Undertake and update Soliton, ICE and PAS training to support efficient department operations.
• Check ICE for electronic requests and register new patients on PAS promptly.
• Undertake PAS training to check, amend and register patient details and clinic appointments.

Job description

• To undertake all reception duties, as required, in a pleasant and courteous manner with patients, visitors and other hospital staff.
• To liaise directly with Radiographers and other departmental team members, relaying information accurately and promptly.
• To undertake and update Soliton, ICE and PAS training to enable the post holder to carry out their duties accurately and efficiently to ensure the efficient running of the department.
• To be able to check ICE for electronic requests and deferred orders and register new patients on PAS in a timely manner to ensure the efficient running of the department.
• To undertake PAS training to enable the checking, amending and registration of patient demographic details as necessary and the checking of patient activity within the hospital, including changes to clinic appointments.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification. Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. Please note due to high volume of applications for some posts, this post may close before the displayed closing date.

Norfolk and Norwich University Hospitals NHS Foundation Trust