Radiology Admin Clerk – Scheduling & Records

PPDG; Bethesda (MD); On-site; USD 32,000 - 39,000; Full time

Job summary

Professional Performance Development Group (PPDG) seeks an Advanced Office Clerk at Walter Reed National Military Medical Center in Bethesda, MD. The role provides clerical and administrative support for the Radiology department, scheduling primary, specialty, and subspecialty visits in MHS GENESIS and coordinating with care teams.

You will handle phone inquiries, manage appointments, maintain medical records, and ensure regulatory compliance.

Qualifications

• High school diploma or GED is required.
• Minimum 12 months of office experience.
• Knowledge of military structure, Microsoft Office, medical terminology, and HIPAA.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently and learn in-house scheduling systems.

Responsibilities

• Receive and direct phone calls and visitors; provide basic authorized information.
• Schedule, modify, and process appointments in MHS GENESIS.
• Arrange consults, follow-up visits, x-rays, and lab tests; explain preparation requirements.
• Screen walk-in patients and review documents for eligibility; coordinate with providers.
• Retrieve and relay lab and imaging results to clinical staff.
• Maintain, assemble, file, and audit patient medical records for accuracy and completeness.
• Prepare meeting minutes and compile patient data as requested.
• Manage calendars, coordinate meetings, send reminders, and book conference rooms.
• Use office automation systems to create reports, maintain files, and support daily operations.
• Monitor kiosk check-ins, greet/escort patients, and ensure timely provider contact.
• Coordinate clinic space and workflow with cardiology, vascular surgery, and CT surgery teams.

Skills

Interpersonal skills

Communication

Organizational skills

Independent working

Education

High school diploma or GED

Tools

Microsoft Office

HIPAA knowledge

Medical terminology

Military structure knowledge

Job description

Professional Performance Development Group (PPDG) seeks an Advanced Office Clerk at Walter Reed National Military Medical Center in Bethesda, MD. The role provides clerical and administrative support for the Radiology department, scheduling primary, specialty, and subspecialty visits in MHS GENESIS and coordinating with care teams.

You will handle phone inquiries, manage appointments, maintain medical records, and ensure regulatory compliance.