Radiation Oncology Clinic Engineer

VCU Health; Richmond (VA); On-site; USD 94,560,000 - 146,623,000; Full time

Job summary

VCU Health is seeking an Advanced Imaging Engineer - Specialist to repair, calibrate, inspect and troubleshoot imaging and radiation oncology equipment to ensure safe, effective operations.

The role leads engineers, guides staff, and coordinates with customers, vendors and internal teams to ensure timely service and adherence to safety standards. Travel to off-site locations may be required.

Qualifications

• Associate’s in Engineering or related field, or combination of experience and education.
• Bachelor’s in Engineering or related field preferred.
• Minimum of four (4) years’ experience in repair/maintenance of electronic or medical imaging equipment.
• Minimum of two (2) years’ experience in repair/maintenance of Advanced Imaging and/or Radiation Oncology equipment with major imaging vendors at VCUHS.
• Licensure/Certification: None.
• Strong understanding of electrical principles, electrical safety and healthcare environment.

Responsibilities

• Perform advanced troubleshooting and repair on assigned equipment.
• Perform installation, validation and maintenance on assigned equipment.
• Lead communications with customers and serve as escalation point for issues including installs.
• Own customer issues from dispatch to resolution.
• Ensure equipment meets safety and performance standards through testing and quality control.
• Adhere to safety protocols and regulatory requirements related to the use of equipment.
• Assist in procurement, installation, commissioning and maintenance of new technology for delivery.
• Coordinate with the customer and recommend value-added services that will help the customer.

Skills

Electrical safety

Troubleshooting

Imaging equipment

Vendor coordination

Leadership coaching

Education

Associate’s in Engineering or related field

Bachelor’s in Engineering preferred

Experience in lieu of degree

Job description

The Advanced Imaging Engineer - Specialist performs a variety of tasks including repair, calibration, inspection, testing, maintenance and troubleshooting of imaging and/or radiation oncology equipment to ensure safe and effective operations. Responsible for performing electrical safety tests on equipment. Resolve technical issues with equipment, often involving complex mechanical, electrical, and software components. Be a resource for staff members who will use equipment by bridging the gap combining technical expertise with understanding of imaging and/or radiation oncology delivery.

Lead, instruct, and assist less experienced Engineers and provide coaching and feedback to Engineer team members. In the absence of leadership, ensure team members are completing day to day operational requirements.

Essential Job Statements

• Perform advanced troubleshooting and repair on assigned equipment.
• Perform installation, validation and maintenance on assigned equipment.
• Lead communications with customers and serve as escalation point for customer-related concerns including installs.
• Own customer issues from dispatch or identification of issue to resolution.
• Ensure equipment meets established safety and performance standards through rigorous testing and quality control procedures.
• Adhere to strict safety protocols and regulatory requirements related to the use of equipment.
• Assist in the procurement, installation, commissioning and maintenance of new technology for delivery.
• Partner with the customer and recommend value-added services that will help the customer.
• Keep up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner, ordering repair parts, and managing cycle times.
• Proactively communicate with unit managers when expenses for repairs will impact their budget.
• Keep up to date with vendor information and market trends.
• Participate in advanced training for specific vendor and model equipment that may require travel to locations outside the local area for extended periods of time.
• Lead, instruct, and assist less experienced Engineers and provide coaching and feedback to team members.
• In the absence of leadership ensure Engineering team members are completing day to day operational requirements.
• Demonstrate strong understanding of expense management and approval process.

Patient Population

Not applicable to this position.

Employment Qualifications

Required Education:

Associate’s in Engineering or related field.

Or combination of experience and education in lieu of related degree.

Preferred Education

Bachelor’s in Engineering or related field.

Licensure/Certification Required: None

Licensure/Certification Preferred: None

Minimum Qualifications

Years and Type of Required Experience

Minimum of four (4) years’ experience in the repair and/or maintenance of electronic equipment and/or medical equipment associated with Imaging.

AND

Minimum of two (2) years’ experience in the repair and/ or maintenance of Advanced Imaging and/or Radiation Oncology equipment involving at least 2 major imaging contracted vendors utilized at VCUHS.

Other Knowledge, Skills And Abilities Required

Full understanding of electrical principles and theory, Electrical Safety, Basic electrical instrumentation care and use, and basic understanding of healthcare structure and environment.

Basic understanding of Microsoft Applications and understanding of computer functions.

Sound knowledge of software applications relevant to Advanced Imaging and/or Radiation Oncology equipment involving major imaging contracted vendors utilized at VCUHS.

Complete understanding of the networking of the equipment to internal and external systems.

Other Knowledge, Skills And Abilities Preferred

Understand the advance electronics and networking that is required for advanced imaging systems.

Complete understanding and broad application of technical principals, theories and concepts in primary equipment and working knowledge of related equipment.

Thorough understanding of system architectures, both software and hardware components that support system troubleshooting and repairs.

Working knowledge of operating system, system communications, and device networking with the ability to utilize and manage system logging and error reports.

Working Conditions

Periods of high stress and fluctuating workloads may occur.

General office environment.

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Long-distance or air travel as needed- not to exceed 10% travel.

May be exposed to high noise levels and bright lights.

May be exposed to limited hazardous substances or body fluids. *

Prolonged periods of working alone.

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Physical Demands: Lifting/ Carrying (0-50 lbs.), Lifting/ Carrying (50-100 lbs.), Push/ Pull (0-50 lbs.), Push/ Pull (50-100 lbs.), Stoop, Kneel, Squat, Bending

Work Position: Sitting, Walking, Standing

Additional Physical Requirements/ Hazards

Physical Requirements: Manual dexterity (eye/hand coordination), Perform shift work, Hear alarms/telephone/tape recorder, Reach above shoulder, Repetitive arm/hand movements, Finger Dexterity, Color Vision, Acuity - far, Acuity - near

Hazards: Depth perception, Use of Latex Gloves, Exposure to toxic/caustic/chemicals/detergents, Exposure to moving mechanical parts, Exposure to dust/fumes, Exposure to potential electrical shock, Exposure to x ray/electromagnetic energy, Exposure to high pitched noises, Gaseous risk exposure

Mental/Sensory –Emotional

Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking

Emotional: Steady Pace, Able to Handle Multiple Priorities, Noisy Environment, Able to Adapt to Frequent Change

Service Engineer with strong linear accelerator experience. Experience with different imaging modalities a plus CT/MRI. Familiar with Physics as it applies to Radiation Oncology and Linear Accelerator theory. Ability to troubleshoot with Vendor assistance over the phone.

Compensation Range

$33.01 - $51.17

Actual salary offers will be based on several key factors to include relevant work experience, credentials, and qualifications.

Days

EEO Employer/Disabled/Protected Veteran