Overview
Shop Attendants offer friendly and expedient service to the property's guests and assist the racquets professional staff in shop operations, merchandise sales and other related activities. Beginners are welcome; while knowledge of tennis is preferred, previous experience is not required for the position. Ideal candidates have flexible schedules with availability to work weekends, holidays, and golf season, as needed.
Experience Required
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Must have tennis experience, and be able to give lessons
- Ability to read and speak English may be required in order to perform the duties of the job
- Ideal candidate will be an active tennis player with knowledge of the game
- Retail sales experience is preferred
- Computer proficiency including but not limited to POS, Microsoft Office applications, social media, and other programs related to tennis such as tennisdirector.com or ClubAutomation
Essential Responsibilities
- Perform opening and closing procedures for the shop or store as determined by management
- Be responsible for accountability of POS transactions made
- Collect applicable fees from members, guests, and outside patrons as they arrive
- Make court, clinic, lesson, and special event reservations in person or by phone
- Assist guests by selling merchandise and providing information in a professional manner
- Assist with rotating stock and keeping displays clean and orderly
- Assist with general cleaning of the shop or store
- Assist shop supervisor with creating appealing displays
- Assist with monthly physical inventories
- Work with coaches to facilitate orderly start and play times
- Incorporate safe work practices in job performance
- Maintain regular and reliable attendance
- Perform other duties as required or needed
Benefits
- Medical, dental, and vision coverage
- 401(k) with employer match (19 years of age and older)
- Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria