Tennis Pro Shop & Recreation Operations Lead

Omni Hotels & Resorts; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Omni Hotels & Resorts is seeking a Racquet Sports Supervisor to oversee the daily operations of the Tennis Pro Shop in Austin, Texas. The role includes retail sales, staff training, and ensuring excellent guest service. Candidates should have 4+ years of customer service experience, preferably in a resort setting, and be familiar with tennis operations. Strong organizational skills and computer proficiency are required. Come be a part of our engaged team at Omni Hotels & Resorts.

Qualifications

• 4+ years of customer service experience required, preferably in a resort or upscale club setting.
• Retail sales and merchandising experience strongly preferred.
• Excellent organizational, communication, and multitasking skills.

Responsibilities

• Supervise, train, and schedule Pro Shop staff.
• Oversee daily sales transactions and monitor POS system accuracy.
• Manage tennis court reservations and organize game arrangements.

Skills

Customer service

Retail sales

Merchandising

Tennis operations

Communication

Multitasking

Education

High school diploma or GED

College coursework

Tools

POS systems

Microsoft Office

Birchstreet

OnTrack

Synergy

Tennis reservation software

Job description

Omni Hotels & Resorts is seeking a Racquet Sports Supervisor to oversee the daily operations of the Tennis Pro Shop in Austin, Texas. The role includes retail sales, staff training, and ensuring excellent guest service. Candidates should have 4+ years of customer service experience, preferably in a resort setting, and be familiar with tennis operations. Strong organizational skills and computer proficiency are required. Come be a part of our engaged team at Omni Hotels & Resorts.