Rack Integration & AI-Driven Ops Engineer

WebHosting; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Job summary

Cloudflare is seeking a Rack Integration Operations Engineer to bridge engineering and contract manufacturing for a scalable hardware program across the Americas. You will ensure BOM accuracy, coordinate with design teams, and optimize materials planning while leveraging AI to automate repetitive workflows.

You will collaborate with infrastructure engineering and procurement to maintain high quality, adherence to schedules, and on‑time delivery across global sites.

Qualifications

• Vendor or contract manufacturing management experience.
• Experience with BOM validation and schedule management.
• Proven ability to track KPIs and SLAs across hardware programs.
• Experience using Jira to manage complex build programs.
• Applied AI/automation skills to streamline operations.

Responsibilities

• Review and validate BOMs before release to partners; identify substitutions, mismatches, and blockers.
• Partner with hardware design engineers to resolve DCRs and BOM discrepancies.
• Evaluate build compliance against Cloudflare specs across rack-level power, networking, server, and firmware.
• Contribute to demand forecasting and materials planning for rack build programs.
• Oversee inbound/outbound logistics for components and finished racks between partners and Cloudflare sites.
• Act as operations contact for external hardware integration partners on progress, scheduling, and issues.
• Track SLAs and quality metrics; lead root-cause analyses for recurring defects.
• Track hardware build cycles in Jira; manage documentation, status check-ins, and closeouts.
• Identify manual tasks and build AI-enabled automations to streamline processes.
• Evaluate spend, timelines, and quality trends using AI tools; develop lightweight automation scripts.

Skills

Vendor Management

BOM Validation

Program Management

Jira Tracking

AI/Automation

Cross-functional Collaboration

Hardware Knowledge

Tools

Jira

ERP Systems (Oracle SAP NetSuite)

Python/Apps Script

Job description

Cloudflare is seeking a Rack Integration Operations Engineer to bridge engineering and contract manufacturing for a scalable hardware program across the Americas. You will ensure BOM accuracy, coordinate with design teams, and optimize materials planning while leveraging AI to automate repetitive workflows.

You will collaborate with infrastructure engineering and procurement to maintain high quality, adherence to schedules, and on‑time delivery across global sites.