Racebook Cashier - Borgata

MGM Resorts International; Atlantic City (NJ); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wellness incentive programs

Discounts with company partners

Free meals in employee dining room

Free parking on and off shift

Healthcare, financial, and time off

Professional and personal development

Job summary

MGM Resorts International in Atlantic City is hiring a Racebook Cashier to process race and sports wagers with accuracy and high service standards. You will manage cash banks, verify winning tickets, and explain wagering rules to guests in a fast-paced, customer-focused environment.

Prior cash-handling and guest service experience is preferred; HS diploma or GED required. Benefits include health coverage, perks, and opportunities for growth within MGM Resorts.

Qualifications

• High School Diploma, GED or equivalent.
• Cash-handling and customer service experience preferred.

Responsibilities

• Write, verify, and pay on tickets for race and sports wagers per policy and regulations.
• Maintain a cash bank for the shift and accept payments, give correct change.
• Make payments on winning tickets and verify payoffs, in a timely and accurate manner.
• Reconcile bank for the shift following cash-handling policies.
• Explain wagering rules, betting lines, and odds to guests.
• Protect customer rewards and adhere to credit lines.
• Escalate guest issues to management and flag suspicious activity.

Skills

Cash-handling

Customer service

Education

High School Diploma or GED

Job description

Atlantic City, New Jersey

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Racebook Cashier, you will be the go-to expert for guests eager to place thrilling wagers on sporting events from around the world! Your enthusiasm for delivering exceptional customer service and your expertise in cash handling will elevate the guest experience, creating unforgettable moments for our patrons. Whether you possess sportsbook experience or are eager to learn, if you’re ready to thrive in a dynamic and fast-paced environment, we invite you to join our team and become an integral part of the excitement!

THE DAY-TO-DAY:

• Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Ensure the protection of customer’s rewards and adherence to credit lines
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

THE IDEAL CANDIDATE:

• High School Diploma, GED or equivalent
• Cash-handling & customer service experience preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

Pay Rate:

The rate for this role is:

$15.92

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.