Racebook Cashier - Borgata

MGM Resorts; United States; On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wellness programs

Employee discounts

Free meals

Free parking

Health & retirement benefits

Volunteer opportunities

Job summary

The MGM Resorts Atlantic City is seeking a Racebook Cashier to deliver outstanding guest service while handling wagers and cash accurately. You will verify tickets, process payments, and maintain a cash bank during your shift, upholding gaming policies and safety standards.

Ideal candidates have a High School Diploma or GED and cash-handling or customer service experience. The role offers wellness programs, employee dining benefits, free parking, and access to discounts and benefits across the

Qualifications

• Cash-handling experience or customer service experience preferred.
• Ability to explain wagering rules and procedures to guests.
• Attention to accuracy in handling payments and tickets.

Responsibilities

• Write, verify, and pay out tickets for race and sports wagers per policy.
• Maintain cash bank and handle payments with correct change.
• Pay winning tickets accurately and timely; verify tickets and payoffs.
• Reconcile bank for shift following cash-handling policies.
• Explain wagering rules and odds to guests.
• Protect customer rewards and monitor credit lines.
• Escalate guest issues and report suspicious activity.

Skills

Cash handling

Customer service

Education

High School Diploma / GED

Job description

Atlantic City, New Jersey

THE JOB:

As a Racebook Cashier, you will be the go-to expert for guests eager to place thrilling wagers on sporting events from around the world! Your enthusiasm for delivering exceptional customer service and your expertise in cash handling will elevate the guest experience, creating unforgettable moments for our patrons. Whether you possess sportsbook experience or are eager to learn, if you're ready to thrive in a dynamic and fast-paced environment, we invite you to join our team and become an integral part of the excitement!

THE DAY-TO-DAY:

• Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance to applicable jurisdictional gaming statues and regulations
• Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary
• Make payments on winning tickets in an accurate and timely manner; verify tickets and payoffs
• Maintain and reconcile bank for assigned shift, following established cash-handling policies and procedures
• Explain wagering rules, including betting lines and odds, and procedures to guests
• Ensure the protection of customer's rewards and adherence to credit lines
• Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity

THE IDEAL CANDIDATE:

High School Diploma, GED or equivalent

Cash-handling & customer service experience preferred

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate: The rate for this role is: $15.92

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.

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