R1 Help Desk Specialist: Hands-On Troubleshooter
ReturnPro
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Job summary
ReturnPro, a fast-growing reverse logistics and recommerce platform, seeks a hands-on Support Specialist to join our team in Miami. You’ll own intake, ticketing across Help Desk and portal issues, and serve as the liaison between clients and our development teams.
You’ll document issues, communicate clearly, and help scale a growing, self-sufficient support organization. We value teamwork, initiative, and the ability to troubleshoot proprietary software.
Job description
ReturnPro, a fast-growing reverse logistics and recommerce platform, seeks a hands-on Support Specialist to join our team in Miami. You’ll own intake, ticketing across Help Desk and portal issues, and serve as the liaison between clients and our development teams.
You’ll document issues, communicate clearly, and help scale a growing, self-sufficient support organization. We value teamwork, initiative, and the ability to troubleshoot proprietary software.
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