R&D IT Infrastructure Specialist — Onsite

Chemour; Newark (DE); On-site; USD 74,000 - 116,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Benefits Packages

401(k) Match

Employee Stock Purchase Program

Tuition Reimbursement

Commuter Benefits

Learning and Development Opportunities

Volunteer Day

Job summary

Chemours in Newark, Delaware is seeking an IT Infrastructure Specialist to join our on-site team. You will support desktop hardware, software deployment, and Microsoft 365, ensuring reliable IT services for researchers and engineers.

The role requires 3+ years of IT support experience, strong customer service, and ability to work closely with scientists and business teams in a fast-paced R&D environment at the Discovery Hub.

Qualifications

• Associate degree or equivalent experience in information technology.
• 3+ years of direct IT support experience in a corporate or technical environment.
• Strong technical skills in supporting desktop/PC hardware, peripherals, and Microsoft 365/Office 365 Suite.
• Proficiency with Microsoft Operating Systems, including Windows 10 and Windows 11.

Responsibilities

• Support the entire PC lifecycle, including inventory, installation, deployment, break-fix, asset return, and end-of-life management.
• Install, configure, and test computer software, applications, and upgrades on company-issued devices.
• Provide training to end-user support resources and employees on the use of technology, as appropriate.
• Develop and maintain support technician documentation, tools, and processes.
• Adhere to established procedures, global policies, and process workflows across all support areas.
• Serve as a customer advocate, ensuring user needs are understood, addressed, and resolved to satisfaction.
• Manage and troubleshoot Microsoft Teams Rooms, Live Events, and Town Hall setups.
• Partner with scientists, engineers, and business teams in an R&D environment to enable research and innovation.

Skills

Desktop hardware

Microsoft 365

Windows 10/11

Customer service

Communication

Education

Associate degree in IT/CS or related field

Tools

Intune/Endpoint management

PowerShell

Power Automate

SharePoint

Power BI

Job description

Chemours in Newark, Delaware is seeking an IT Infrastructure Specialist to join our on-site team. You will support desktop hardware, software deployment, and Microsoft 365, ensuring reliable IT services for researchers and engineers.

The role requires 3+ years of IT support experience, strong customer service, and ability to work closely with scientists and business teams in a fast-paced R&D environment at the Discovery Hub.