Quotations Specialist

Refrigerated Solutions Group; Hudson (WI); Hybrid; USD 61,000 - 83,000; Full time

Job summary

Refrigerated Solutions Group in Hudson, WI is seeking a Quotation Specialist to prepare quotation packages based on customer requirements. You will interpret customer specifications and match products to ensure competitive quotes.

Responsibilities include coordinating with internal teams, documenting needs, and using quotation tools to assemble accurate offers. Hybrid or remote work options may apply, with a starting salary in the 61k–82.9k range.

Qualifications

• Read customer specifications and offer products that meet needs and requirements.
• Knowledge of customer support standards in B2B relationships.
• Strong organization to manage multiple projects concurrently.
• Flexibility to adapt as business needs change and grow.
• Knowledge of manufacturing systems related to customer support issues.
• Keen attention to detail and ability to summarize details effectively.
• Proficiency with ERP systems and Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Quote products using product knowledge to meet customer needs.
• Collaborate with internal departments to develop timely offers with value creation.
• Communicate with customers to identify needs and evaluate technical solutions.
• Document customer requirements and concerns.
• Utilize quotation software, catalogs, price lists, and websites.
• Record customer quotation requests and maintain materials.
• Ensure clear communication between customers, sales reps and staff.
• Inform supervisor of customer problems or liability issues.

Skills

Read customer specs

B2B customer support

Strong organizational skills

Adaptability

Manufacturing knowledge

Detail-oriented communication

ERP systems

MS Office (Outlook, Word, Excel)

Education

High School Diploma or GED

Tools

Quotation software tools

Job description

$61,000 - $82,900

Final compensation dependent on location, education, experience, and background

Starting pay: $61,000 - $82,900

Final compensation dependent on location, education, experience, and background

Reports to: Quotations Manager

Direct Reports: No

Location: Hudson, WI , Hybrid, or Remote

Employment Type: Full-Time

Summary

Under general supervision, the individual in this position will utilize technical knowledge to prepare quotation packages based upon the product content. Must possess the ability to interpret customer requirements, match products to customer specifications, and ensure that the quote is technically compatible and competitive.

Examples Of Duties

• Apply product knowledge of manufacturing capabilities to quote effective solutions to meet customer needs.
• Interface with internal departments to develop timely offers with the value creation to both the customer and the company.
• Communicate effectively and professionally with customers to identify needs and evaluate alternative technical solutions.
• Documents customers' specific requirements, needs and concerns.
• Understands and uses quotation software tools including catalogs, price lists, websites, etc.
• Records customer quotation requests.
• Maintains and organizes copies of quotations and support materials.
• Ensures effective communication between customers, outside sales representatives and internal staff.
• Informs supervisor and/or manager of customer problems and/or company liability issues.

Knowledge, Skills, And Abilities

• Ability to read customer specifications and offer products that meet customer needs and requirements.
• Knowledge of customer support standards expected in business-to-business relationships.
• Strong organizational skills and ability to work on multiple projects concurrently.
• Flexibility to adapt as our business needs change and grow.
• Knowledge of manufacturing systems and processes related to customer support issues.
• Keen attention to detail and ability to communicate and summarize details effectively.
• Skill in using computer systems, including Enterprise Resource Planning systems, and Microsoft Office Outlook, Word, and Excel.

Minimum Requirements

• High School Diploma or GED.
• Technical customer support experience

RSG is an EEO employer as defined by the EEOC.