Quotation Specialist

Applied Control; Centennial (CO); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

AD&D

HSA option

FSA option

401(k) with match

Paid holidays

Paid PTO

9/80 schedule

Job summary

Applied Control is seeking a Quotation Specialist to provide fast, accurate product/parts quotes and excellent customer service. The role collaborates with Order Specialists, Account Managers, and Supervisors to meet deadlines and deliver quotes efficiently.

The position involves quoting, pricing, and expediting deliveries, with travel a few times per year for training or visits. Competitive hourly pay and strong benefits are offered.

Qualifications

• Intermediate skill level in Microsoft Excel and MS Suite tools.
• Strong desire and proven ability to provide excellent customer service.
• Effective prioritization and time management skills.
• Self-motivated, requiring little supervision.
• Discreet with confidential information.
• Desire to help others and work with them to find solutions.
• Proven ability to work closely with others, particularly peers and sales staff.

Responsibilities

• Source and price designated products/parts for customers
• Field customer calls to answer basic questions and provide parts/product quotes
• Send finalized quotes to customers
• Maintain working knowledge of designated product lines
• Coordinate with shop on existing work in progress
• Verify accuracy and completeness prior to submitting orders for processing
• Coordinate with Order Specialists on order processing, delivery, and customer follow up
• Exercise appropriate techniques to determine opportunities for application reviews by the Application Engineering group – cross-selling additional products and services

Skills

Microsoft Excel

MS Office

Customer service

Time management

Team collaboration

Job description

The primary responsibility of this role is to provide customer support through quoting, sourcing, and delivering product/parts quotations.

Quotation SpecialistEssential Functions/Success Factors:

• Prioritizes and manages daily workflow, along with communicating, supporting and collaborating with Order Specialists, Account Managers and Supervisors to ensure internal and external requests and deadlines are met. Employs a “QUOTE TO WIN” strategy around all opportunities and escalates issues appropriately and in a timely manner.
• Consistently exhibits exceptional customer service that results in lasting business partnerships. Takes responsibility for overall customer satisfaction, including the direct involvement and coordination of expediting deliveries. Provides consistent service levels and product expertise, while proactively engaging in customer interaction over the phone, including with quotation follow up.
• Coordinates the delivery of products by collaborating closely with vendors, engineers, customers, shop, and warehouse personnel.

Quotation SpecialistResponsibilities:

• Source and price designated products/parts for customers
• Field customer calls to answer basic questions and provide parts/product quotes
• Send finalized quotes to customers
• Maintain working knowledge of designated product lines
• Coordinate with shop on existing work in progress
• Verify accuracy and completeness prior to submitting orders for processing
• Coordinate with Order Specialists on order processing, delivery, and customer follow up
• Exercise appropriate techniques to determine opportunities for application reviews by the Application Engineering group – cross-selling additional products and services

Quotation SpecialistSkills/Qualifications:

• Intermediate skill level in Microsoft Excel and other MS Suite tools required
• Strong desire and proven ability to provide excellent customer service
• Effective prioritization and time management skills
• Self-motivated, requiring little supervision
• Discreet with confidential information
• Desire to help others and work with them to find solutions
• Proven ability to work closely with others, particularly peers and sales staff

Quotation SpecialistWorking Conditions:

Work is primarily in an office with the possibility for overnight travel a few times per year to visit customer sites or attend training.

Quotation SpecialistBase Wage Range

Prior work or industry experience as well as job-related education and unique skills will be taken into consideration when setting the wage rate. Most Specialists are hired with a starting wage between $24.00-$27.00/hour. 5 or more years of experience in role can increase to $28-$30/hr.

Health, Dental, Vision, Life, AD&D, Flexible Spending Accounts, Health Savings Account, 401(k) plan with employer match, Paid Holidays, Paid Time Off (PTO).

About Us:

At Applied Control, employees enjoy a collaborative, team environment. We celebrate success and recognize and reward accomplishments. Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled professionals developing unique cost-saving solutions for our customers in oil & gas, refining, power, life science, mining, chemical, food & beverage, and alternative fuels, we help the world run more efficiently every day.

We offer rewarding careers, comprehensive benefits, and a culture that encourages growth and development. Our benefits include health, dental, and vision insurance subsidized by Applied Control, HSA and FSA options, supplemental, life, and disability insurance, 401k with employer match, 10 paid holidays, and starting at 16 days of paid time off. Our employees also enjoy our 9/80 schedule which allows for 9-hour workdays and every other Friday off!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.