Quick Service Technician

Hyundai Motor America; North Carolina; On-site; USD 42,000 - 65,000; Full time

Job summary

Hyundai Motor America seeks a service consultant/technician who can perform common light duty services or repairs efficiently while ensuring customer satisfaction.

You will initiate automotive services, ascertain performance issues and service requests, verify warranty coverage, develop estimates, write repair orders, and maintain customer records; you will communicate between customers and technicians to ensure understanding of needs and recommended work.

Qualifications

• Technician capable of performing common light duty services or repairs efficiently.
• Clear understanding of service processes including warranty and service contract coverage.

Responsibilities

• Initiate automotive services and repairs by identifying performance problems and service requests.
• Communicate with customers to ensure understanding of needed work and with technicians to ensure understanding of recommended repairs.

Job description

A technician that can perform common light duty services or repairs in an efficient manner

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.