Quick Service Attendant - Loews Hotels Universal Orlando

Loews Hotels & Co; Orlando (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Job summary

Loews Hotels & Co at Universal Orlando is seeking a Food & Beverage team member to deliver prompt, professional service in a high-volume environment. You will assist with menu knowledge, item presentations and guest satisfaction while upholding standards.

Role requires standing for long shifts and working nights, weekends and holidays. Join a culture that values diversity, development and guest delight, with benefits like a free meal per shift and park access.

Qualifications

• Experience in Food & Beverage operations.
• Experience in high-volume F&B operations.
• Strong organizational skills.
• Excellent guest service.
• Ability to communicate in English.
• Must be able to work a flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Provide prompt, efficient and professional food and beverage service with knowledge of cash handling, inventory and food prep procedures.
• Prepare food item presentations according to guidelines and deliver to guests.
• Maintain current knowledge of all menu offerings, including ingredients and preparation methods.
• Monitor guests at all times, anticipate needs and respond to requests to ensure satisfaction.
• Ability to stand for an eight-hour shift.
• Other duties as assigned.

Skills

Food & Beverage experience

High-volume operations

Organizational skills

Guest service skills

English communication

Flexible schedule

Job description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our "power of we" culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here

you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT- offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Qualifications

• Food and Beverage experience preferred.
• Proven experience working in high-volume Food and Beverage operations preferred.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities:

• Responsible for providing prompt, efficient and professional food and beverage service with a working knowledge of cash handling, inventory and food preparation procedures.
• Prepares food item presentations according to guidelines and delivers to the guest.
• Maintains current knowledge of all menu offerings, to include ingredients, preparation method, presentation, appearance and time required.
• Monitors guests at all times, anticipates needs, responds to requests, ensures satisfaction.
• Ability to stand for an eight-hour shift.
• Other duties as assigned.