Room Service Server - Loews Hotels Universal Orlando

Loews Hotels & Co; Orlando, Northern (FL, KY); Hybrid; USD 26,000 - 38,000; Full time

Benefits offered by this job

Free meal per shift

Free theme park access

Job summary

Loews Hotels at Universal Orlando is seeking a Room Service team member to deliver and set up high-quality Room Service orders in our guest rooms and hospitality suites. You will uphold Loews standards and ensure each guest experience is memorable.

This on-site role requires strong guest service skills, the ability to work a flexible schedule, and excellent English communication. We offer a friendly culture, benefits such as one free meal per shift and park access, and opportunities to grow

Qualifications

• Knowledge of quality food service techniques and standards.
• Prior experience in food service operation preferred.
• Proven experience working in high-volume Food and Beverage operations preferred.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to communicate effectively in English verbally with team members and guests.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities

• Performs all duties associated with the set-up, delivery, and service of Room Service orders in accordance with Loews Hotels standards.
• Delivers and sets up amenity presentations and provides service for functions in Hospitality Suites.
• Checks all Room Service Orders for accuracy and completeness prior to departing kitchen.
• Obtains proper charge authorization or payment for orders delivered.
• Picks up soiled Room Service trays and carts from guestrooms and corridors as needed.
• Other duties as assigned.

Skills

Quality food service techniques

High-volume F&B operations

Guest service skills

English communication

Flexible schedule

Job description

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our 'power of we' culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.
• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
• We invest in training and development opportunities for all team members.
• We promote social responsibility by being a good neighbor in the community.
• We care for you, just as we care for others.

Who We Are:

Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here;

you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

Qualifications:

• Knowledge of quality food service techniques and standards.
• Prior experience in food service operation preferred.
• Proven experience working in high-volume Food and Beverage operations preferred.
• Strong organizational skills.
• Excellent guest service skills.
• Ability to regularly push, pull, lift up to 50 lbs
• Ability to communicate effectively in English verbally with team members, leaders and guests required.
• Must be able to work a flexible schedule, nights, weekends and holidays as required.

Responsibilities:

• Performs all duties associated with the set-up, delivery, and service of Room Service orders in accordance with Loews Hotels standards.
• Delivers and sets up amenity presentations and provides service for functions in Hospitality Suites.
• Checks all Room Service Orders for accuracy and completeness prior to departing kitchen.
• Obtains proper charge authorization or payment for orders delivered.
• Picks up soiled Room Service trays and carts from guestrooms and corridors as needed.
• Other duties as assigned.