Quick Lube Service Advisor – Customer-Focused Growth

Sun Auto Tire & Service; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Closed Sunday

Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental, and Vision Insurance

Life Insurance (Company-paid)

401(k) Retirement Savings Plan with  –

Job summary

Sun Auto Tire & Service in Arlington, TX is seeking a Quick Lube Service Advisor to greet customers, understand their maintenance needs, present oil change options, and schedule service. This customer-facing role requires strong communication, a friendly demeanour, and the ability to work in a fast-paced environment.

You will discuss services, provide clear estimates, relay requests to technicians, and help ensure a smooth, pleasant experience.

Qualifications

• Must have professional appearance and ability to work in a process-driven environment.
• Must possess a valid driver’s license; be at least 18 years old.
• Ability to work a minimum of five days, including weekends.

Responsibilities

• Greet customers warmly and promptly; understand service needs and provide estimates.
• Present oil change options and additional services based on manufacturer recommendations.
• Connect referrals for conversion to full-service repairs at adjoined stores.
• Inform customers about service status, needs, and completion times.
• Prepare and present service invoices; process payments and handle inquiries.
• Maintain accurate records of customer interactions and services performed.
• Coordinate with lube technicians to relay customer requests.
• Promote current promotions and loyalty programs to customers.
• Keep waiting area clean, organized, and stocked with materials.
• Address and resolve customer or team member issues promptly.
• Ensure quick lube area is clean, safe, and compliant with safety regulations.

Skills

Customer Service

Interpersonal Skills

Communication

Organizational Skills

Sales Skills

Basic Computer Skills

Team Collaboration

Job description

Sun Auto Tire & Service in Arlington, TX is seeking a Quick Lube Service Advisor to greet customers, understand their maintenance needs, present oil change options, and schedule service. This customer-facing role requires strong communication, a friendly demeanour, and the ability to work in a fast-paced environment.

You will discuss services, provide clear estimates, relay requests to technicians, and help ensure a smooth, pleasant experience.