Customer-Facing Lube Service Advisor | Growth & Benefits

Sun Auto Tire and Service; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Closed Sunday

Competitive Bi-Weekly Pay

Tuition Reimbursement

Paid Vacation and Sick Time

6 Paid Holidays

Medical, Dental, and Vision Insurance

Life Insurance (Company-paid)

401(k) Retirement Savings Plan with 2?

Discounted Services on Vehicles

Advancement opportunities

Job summary

Sun Auto Tire & Service in Arlington, TX is seeking a Quick Lube Service Advisor to greet customers, discuss service options, and coordinate with technicians to deliver fast, high-quality maintenance. The role emphasizes friendly, proactive customer interactions and accurate billing, with opportunities for advancement.

The position starts at $30,000–$40,000 per year with additional bonus potential and company benefits, and requires a valid driver's license, a customer-focused approach, and

Qualifications

• Professional appearance and ability to work in a process-driven environment.
• Possess a valid driver’s license and be at least 18 years old.
• Ability to work five days, including weekends.
• Strong customer service and communication skills.
• Organizational and record-keeping abilities.
• Problem-solving and professional demeanor.
• Sales aptitude to suggest additional services.
• Teamwork with technicians and staff.

Responsibilities

• Greet customers and assist with service needs, explain options, provide estimates, and ensure satisfaction.
• Present oil change options and maintenance services based on manufacturer guidance.
• Refer referrals for conversion to full-service repairs at sister stores.
• Inform customers about status, additional needs, and completion times.
• Prepare and present invoices, process payments, and handle billing queries.
• Maintain accurate records of interactions, services, and follow-ups.
• Coordinate with technicians to relay customer requests and ensure timely service.

Skills

Professional appearance

Process-driven

Valid driver’s license

Customer service skills

Organizational skills

Problem-solving

Sales skills

Team collaboration

Tools

Basic computer skills

Job description

Sun Auto Tire & Service in Arlington, TX is seeking a Quick Lube Service Advisor to greet customers, discuss service options, and coordinate with technicians to deliver fast, high-quality maintenance. The role emphasizes friendly, proactive customer interactions and accurate billing, with opportunities for advancement.

The position starts at $30,000–$40,000 per year with additional bonus potential and company benefits, and requires a valid driver's license, a customer-focused approach, and