Quantum Systems Field Service Engineer II

Explorequantum; Boca Raton (FL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

D-Wave Quantum Inc. in Boca Raton, FL is hiring two Service Engineers to join the first wave of our new facility opening in 2027.

You will build, upgrade, maintain, troubleshoot, and repair cryogenic, electrical, mechanical, vacuum, and control systems powering the Leap quantum cloud service, with a short, hands-on training period at our Burnaby headquarters before returning to Florida to take increasing ownership of system support and incident resolution.

Qualifications

• Bachelor’s degree in engineering, physics, or equivalent
• 3+ years of hands-on experience

Responsibilities

• Participate in quantum computing system builds, installations, commissioning, upgrades, and maintenance
• Troubleshoot and repair cryogenic, electrical, mechanical, vacuum, and control systems
• Help establish service operations at the new Florida facility, including procedures, tools, spare-parts practices, documentation, and escalation processes
• Support production systems through scheduled maintenance, incident response, and participation in an on-call rotation
• Work with hardware and R&D teams to improve system reliability, serviceability, and operational processes
• Develop and maintain service procedures, troubleshooting guides, maintenance records, and incident documentation
• Build effective working relationships with customers, partners, vendors, and host-facility personnel
• Travel to customer and company sites as required

Skills

Hands-on engineering

Troubleshooting

Education

Bachelor's degree in engineering or physics

Job description

D-Wave Quantum Inc. in Boca Raton, FL is hiring two Service Engineers to join the first wave of our new facility opening in 2027.

You will build, upgrade, maintain, troubleshoot, and repair cryogenic, electrical, mechanical, vacuum, and control systems powering the Leap quantum cloud service, with a short, hands-on training period at our Burnaby headquarters before returning to Florida to take increasing ownership of system support and incident resolution.