Quantum Network Support Engineer — Remote & Travel

IonQ, Inc.; Chattanooga (TN); Hybrid; USD 124,000 - 155,000; Full time

Job summary

IonQ, Inc. in Chattanooga, TN is seeking a Quantum Network Support Engineer to maintain and troubleshoot our quantum network hardware in datacenter environments.

The role blends hands-on lab work with customer-facing support and requires travel to sites, including international locations. You will work with fiber optics, detectors, and interferometers, translating experimental requirements into practical network designs while collaborating with researchers and customers.

Qualifications

• Bachelor's degree in physics, optics, electrical engineering, or related science.
• Hands-on fiber optic handling, including connectors and cleaning.
• Familiarity with basic networking concepts (IP, subnets, interfaces).
• Strong written and verbal communication for diverse users.
• Systematic troubleshooting mindset with a drive to learn.

Responsibilities

• Maintain quantum network hardware in datacenter racks.
• Assist in commissioning deployments at customer sites.
• Characterize network performance with OTDRs and detectors.
• Respond to support tickets and troubleshoot faults.
• Advise researchers on network topology and loss budgets.
• Document configurations and procedures clearly.

Skills

Fiber optics handling

Networking basics

Communication skills

Troubleshooting mindset

Travel willingness

Education

Bachelor's degree in physics, optics, electrical engineering, or a related science

Tools

OTDRs

Optical power meters

Fiber scopes

Visual fault locators

Job description

IonQ, Inc. in Chattanooga, TN is seeking a Quantum Network Support Engineer to maintain and troubleshoot our quantum network hardware in datacenter environments.

The role blends hands-on lab work with customer-facing support and requires travel to sites, including international locations. You will work with fiber optics, detectors, and interferometers, translating experimental requirements into practical network designs while collaborating with researchers and customers.