Quantitative UX Researcher (LLM), Vice President

Testing Site - JPMC; Jersey City (NJ); Presencial; USD 180 000 - 280 000; Tempo integral

Resumo da oferta

Testing Site - JPMC is seeking a Vice President-level Quantitative UX Researcher (LLM) to shape user experiences across digital products. You will design and execute studies, apply advanced quantitative methods, and translate findings into actionable improvements for product teams.

Collaborating with product managers, designers, and engineers, you will define metrics, build reproducible analysis pipelines in Python or R, and stay ahead with emerging methods.

Qualificações

• 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods.
• Proven ability to conduct surveys, A/B tests and statistical modelling to derive actionable insights for product decisions.
• Experience collaborating with product managers, UX designers and developers to inform product prioritization and user-centric decisions.
• Experience designing high-quality research studies with an iterative mindset and adaptable parameters.
• Experience analyzing and visualizing data using Python or R with reproducible analytical pipelines.
• Experience synthesizing large datasets to derive meaningful insights and communicate them to audiences with varying levels of seniority.

Responsabilidades

• Partner with product, design, and technology teams to design and execute research informing strategy and decision-making.
• Analyze and interpret data using advanced quantitative methods; translate insights into actionable product recommendations.
• Define metrics and implement them to provide meaningful insights on product performance and user experience.
• Advise on what to measure about user experience, including tracking behavior and surveying users.
• Monitor industry trends and incorporate innovative techniques to maintain a competitive edge.
• Collaborate within a culture of continuous learning and knowledge-sharing in the UX team.

Conhecimentos

Quantitative research

Survey design

A/B testing

Statistical modelling

Cross-functional collaboration

Data visualization

Formação académica

Advanced degree (MSc/PhD) in data science, behavioral science, statistics

Ferramentas

Python

R

Tableau

Adobe Analytics

Descrição da oferta de emprego

Join us and apply your research skills to understanding digital product users and driving decisions which make those products better for our users. As a Quantitative UX Researcher (LLM), Vice President in the Behavioral Insights Team, you will play a pivotal role in shaping the user experience across our products and services. Leveraging your deep expertise in research methods and digital product delivery, you will design and execute research to uncover valuable insights into the wants, needs, and abilities of our users. Apply your advanced knowledge of quantitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams — your work will drive effective product decisions across the firm. You will join a research team with a culture of continuous learning, which will benefit from your thought leadership and expertise.

Job responsibilities

• Partner closely with colleagues across product, design and technology to design and execute research projects which inform strategy and decision-making
• Analyze and interpret data using advanced quantitative methods and translate insights into actionable recommendations to enhance user experience
• Define relevant metrics and facilitate their implementation to provide meaningful insights about product performance and user experience
• Advise colleagues on what to measure about user experience, both by tracking user behavior and by running user surveys
• Monitor industry trends in user experience research methods and incorporate innovative techniques to maintain a competitive edge in the market
• Collaborate with others as part of a culture of continuous learning and knowledge-sharing within the user experience team

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods
• Proven ability to conduct various research techniques, such as surveys, A/B tests and statistical modelling, to derive actionable insights to inform product decisions
• Experience in collaborating with cross-functional teams, including product managers, UX designers and developers, to propel user-centric decision-making and inform product prioritization
• Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs
• Experience analyzing and visualizing data using Python or R, focused on developing reproducible analytical pipelines
• Experience synthesizing large datasets from different sources to derive meaningful insights
• Experience distilling complex research findings into actionable insights and to communicate insights effectively to audiences with different levels of seniority and familiarity with research

Preferred qualifications, capabilities, and skills

• Advanced degree (e.g. MSc, PhD) in data science, behavioral science, social psychology, statistics, or another related field
• Experience with advanced statistical methods (e.g., longitudinal analysis, multi-level modeling, AI/ML techniques)
• Experience using experimental and quasi-experimental designs
• Familiarity with Tableau and/or Adobe Analytics