Quality & Training Manager — DC Operations

Best Buy; Ontario (CA); Vor Ort; USD 85.000 - 110.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Great employee discount

Financial savings and retirement

Support for physical and mental well‑b

Leave and PTO per location policy

Zusammenfassung

Best Buy is seeking a Quality Control Manager for our distribution center in Ontario, CA. You will lead quality and training initiatives, oversee talent management, and drive employee experience to enhance customer service outcomes.

Your role includes directing QA expectations, safeguarding assets, evaluating processes, coaching teams, and ensuring training compliance to meet business goals.

Qualifikationen

• 5 years of experience in distribution, operations, warehousing, customer service, military or related field.
• 2 years of supervisory experience in business, military or related field.
• Experience with a warehouse management system is preferred.

Aufgaben

• Provide work direction, including reinforcing quality assurance expectations
• Teach and uphold asset protection best practices
• Evaluate distribution center processes to identify risks and mitigate losses
• Work with distribution center leaders to meet business goals and solve problems as needed
• Conduct assessments, evaluate opportunities and provide coaching when improvements are needed
• Oversee hiring, onboarding and development, and ensure compliance with training and reporting requirements

Kenntnisse

Quality control

Leadership

Training

Supervision

Operations

Ausbildung

Associate degree or higher in business/logistics or related field

Tools

Warehouse management system

Jobbeschreibung

Best Buy is seeking a Quality Control Manager for our distribution center in Ontario, CA. You will lead quality and training initiatives, oversee talent management, and drive employee experience to enhance customer service outcomes.

Your role includes directing QA expectations, safeguarding assets, evaluating processes, coaching teams, and ensuring training compliance to meet business goals.