Quality & Training Lead for Warehouse Excellence

International Executive Service Corps; Stow (OH); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401k with company match

Medical, Dental, Vision

Paid Time Off

Job summary

DHL eCommerce in the United States seeks a Training & Quality Specialist to train hourly workers, audit quality, and support improvement initiatives across the distribution center. The role emphasizes the DHL Way practices, safety, and on-the-job readiness, with a focus on continuous improvement.

The ideal candidate will have a high school diploma or higher, strong communication skills, and basic Excel proficiency, plus on-site work in a warehouse environment.

Qualifications

• Ability to read, write and speak English.
• Excellent communication skills and ability to explain tasks to others.
• Understand standardized math processes.

Responsibilities

• Conduct training and orientations for hourly and agency workers.
• Provide recurrent training for all certifications and mandated safety-training programs.
• Daily reporting of training activities in designated tools and share sites.
• Supports the development of job instructions and training aids.

Skills

English proficiency

Excel basics

TWI Certification

Time management

Education

High school or equivalent

Degree or continuous professional development

Tools

Veroot

Internet & Email

Job description

DHL eCommerce in the United States seeks a Training & Quality Specialist to train hourly workers, audit quality, and support improvement initiatives across the distribution center. The role emphasizes the DHL Way practices, safety, and on-the-job readiness, with a focus on continuous improvement.

The ideal candidate will have a high school diploma or higher, strong communication skills, and basic Excel proficiency, plus on-site work in a warehouse environment.