Quality Training & Improvement Coach

Northway Industries, Inc.; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Northway Industries, Inc. is seeking a Quality Assistant to promote and maintain quality standards across our manufacturing operations.

You will support employees, provide training, and help teams understand what quality looks like in their work areas. Working closely with production, engineering, and management, you will identify potential quality concerns, communicate standards, and contribute to continuous improvement efforts, fostering ownership of quality at every level.

Qualifications

• Experience in manufacturing environment preferred.
• Ability to read manufacturing documentation, drawings, and work instructions.
• Strong communication and interpersonal skills.
• Ability to work with employees at all levels of the organization.
• High attention to detail and problem-solving mindset.
• Willingness to learn Northway quality standards.

Responsibilities

• Train and coach employees on Northway’s quality standards and expectations.
• Help team members identify quality issues within their work areas before products move to the next operation.
• Answer questions and provide guidance regarding quality requirements, specifications, and workmanship standards.
• Perform routine quality checks and audits to verify standards are being followed.
• Assist in investigating quality issues and identifying root causes.
• Work with production teams to prevent defects and reduce rework.
• Support continuous improvement initiatives focused on quality and process consistency.
• Communicate quality concerns and improvement opportunities to supervisors and management.
• Help develop and maintain quality training materials, reference guides, and visual standards.
• Promote a culture where every employee takes ownership of quality.

Skills

Communication skills

Interpersonal skills

Attention to detail

Problem solving

Reading drawings/diagrams

Team collaboration

Tools

Basic computer skills

Job description

Northway Industries, Inc. is seeking a Quality Assistant to promote and maintain quality standards across our manufacturing operations.

You will support employees, provide training, and help teams understand what quality looks like in their work areas. Working closely with production, engineering, and management, you will identify potential quality concerns, communicate standards, and contribute to continuous improvement efforts, fostering ownership of quality at every level.