Quality Assistant

NORTHWAY INDUSTRIES INC; Coon Hunter (PA); On-site; USD 40,000 - 55,000; Full time

Job summary

Northway Industries Inc. is seeking a Quality Assistant to promote and uphold quality standards across manufacturing operations. The role focuses on training, supporting teams, and helping employees understand what quality looks like in their work areas.

The ideal candidate communicates well, enjoys solving problems, and helps others succeed while collaborating with production, engineering, and management to drive quality improvements.

Qualifications

• Manufacturing experience is a plus.
• Ability to read and interpret manufacturing documentation, drawings and work instructions.
• Excellent communication and interpersonal skills.
• Ability to collaborate with employees at all levels of the organization.
• Strong attention to detail and accuracy.
• Problem-solving mindset and proactive approach.
• Ability to learn and apply Northway quality standards.
• Basic computer skills for recordkeeping and documentation.

Responsibilities

• Train and coach employees on Northway’s quality standards and expectations.
• Help team members identify quality issues within their areas before products move on.
• Answer questions and provide guidance on quality requirements and workmanship standards.
• Perform routine quality checks and audits to verify standards are followed.
• Assist in investigating quality issues and identifying root causes.
• Work with production teams to prevent defects and reduce rework.
• Support continuous improvement initiatives focused on quality and process consistency.
• Communicate quality concerns and improvement opportunities to supervisors and management.
• Help develop and maintain quality training materials, reference guides, and visual standards.
• Promote a culture where every employee takes ownership of quality.

Skills

Manufacturing exp

Reading docs/drawings

Communication

Interpersonal skills

Attention to detail

Problem solving

Quality standards

Northway standards

Basic computer skills

Job description

Description

Northway Industries is seeking a Quality Assistant to help promote and maintain quality standards throughout our manufacturing operations. This position focuses on supporting employees, providing training, and helping teams understand what quality looks like in their work areas.

The Quality Assistant works closely with production, engineering, and management to identify potential quality concerns, communicate standards, and support continuous improvement efforts. The ideal candidate is a strong communicator who enjoys working with people, solving problems, and helping others succeed.

Requirements

Key Responsibilities

• Train and coach employees on Northway’s quality standards and expectations.
• Help team members identify quality issues within their work areas before products move to the next operation.
• Answer questions and provide guidance regarding quality requirements, specifications, and workmanship standards.
• Perform routine quality checks and audits to verify standards are being followed.
• Assist in investigating quality issues and identifying root causes.
• Work with production teams to prevent defects and reduce rework.
• Support continuous improvement initiatives focused on quality and process consistency.
• Communicate quality concerns and improvement opportunities to supervisors and management.
• Help develop and maintain quality training materials, reference guides, and visual standards.
• Promote a culture where every employee takes ownership of quality.

Qualifications

Preferred

• Manufacturing experience is a plus.
• Ability to learn to read and understand manufacturing documentation, drawings, and work instructions.
• Good communication and interpersonal skills.
• Ability to work positively with employees at all levels? of the organization.
• Strong attention to detail.
• Problem-solving mindset.
• Ability to learn and apply Northway quality standards.
• Basic computer skills.

Skills & Attributes

• Positive and approachable attitude.
• Comfortable teaching and training others.
• Self-motivated and organized.
• Dependable and professional.
• Ability to identify and communicate issues clearly.
• Team-oriented with a focus on helping others succeed.