Quality & Training Coordinator

Arrow Enterprise Computing Solutions; Phoenix (AZ); On-site; USD 41,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off

Health Savings Account Options

Growth Opportunities

Tuition Reimbursement

Short-Term/Long-Term Disability

Climate controlled environment

Job summary

Arrow Electronics is seeking a Quality Coordinator for our electronics repair and processing facility in Phoenix, AZ. The role involves hands-on operational tasks, training coordination, and supporting the Quality area across source, FQR, returns, RMA, document control, calibration, and SCARS.

The position offers steady employment, full-time hours, a daytime schedule 8:00 AM - 4:30 PM, with overtime and occasional Saturdays. Competitive benefits and growth opportunities are provided.

Qualifications

• Has developed knowledge and skills through formal training or considerable work experience.
• Entry level often for those with work experience in the skill area.
• Works within established procedures with a moderate degree of supervision.
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

Responsibilities

• Formulate teaching outline for training sessions covering specified areas such as those concerned with new employee orientation, job specific training, safety and use of programming equipment and computer systems. Evaluate overall effectiveness of individual training sessions.
• Coordinate overall training schedule with the hiring and training demands of the Programming Center and Warehouse. Monitor training metrics to identify training opportunities.
• Deliver New Employee Onboarding as needed and acclimate the new hires to the Warehouse, their leadership, and other key team members.
• Supports the assigned Quality area (Source, FQR, Returns, RMA, Document Control, Calibration, SCARS) in performance and administration of the areas assigned workload.
• Provides area support for metrics/reporting, process instructions, corrective/preventive action, process improvement activities, QMS audits, and serves as area subject matter expert.
• Supports all department administrative functions that include the following: shift scheduling, maintenance of department operating supplies/equipment, coordinating Arrow resources to resolve technical issues with department equipment.
• Responsible for inspecting assembled product to ensure adherence to documented requirements.
• Assist with physical inspections of product as needed.
• Audit against documents and procedures.
• Provide recommendations to processes and procedures.
• Act as Excellence Through Quality (ETQ) subject matter expert partner with stakeholders and administrator(s) to support changes, certifications, and the development of work instructions.
• Review data with Quality Manager to determine departmental training needs. Perform process audits to identify training deficiencies.

Job description

Arrow Electronics is seeking a Quality Coordinator for our electronics repair and processing facility in Phoenix, AZ. The role involves hands-on operational tasks, training coordination, and supporting the Quality area across source, FQR, returns, RMA, document control, calibration, and SCARS.

The position offers steady employment, full-time hours, a daytime schedule 8:00 AM - 4:30 PM, with overtime and occasional Saturdays. Competitive benefits and growth opportunities are provided.