Quality Technician & Process Auditor

Pratt Industries; Macungie (Lehigh County); On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

401(k) with company match

Paid vacation

Paid holidays

Parental leave

Job summary

Pratt Industries seeks a Quality Tech to assist the Quality Manager at our plant. The role requires strong attendance, time management, and organizational skills with attention to detail.

You will interpret operating instructions, communicate effectively, and support the company’s quality and safety initiatives. Responsibilities include handling complaints, performing root cause analyses, conducting process audits, and maintaining quality and safety documentation.

Qualifications

• Excellent attendance required.
• Strong time management and self-motivation.
• Outstanding organizational skills and attention to detail.
• Ability to read and interpret operating instructions and procedures.
• Excellent verbal and written communication; interface with employees, managers and customers.

Responsibilities

• Assist Quality Manager in the plant location.
• Enter, track, receive and resolve customer complaints; perform root cause analysis.
• Conduct process audits and manage safety, training and quality documents.
• Control non-conforming supplier defects and returns; manage sorting and reworks.
• Track weekly KPIs and compliance with corrective action reports (CAR).
• Lead Safety Committee and conduct safety trainings (7-minute sessions).
• Complete safety and incident reporting forms.

Skills

Attendance

Time management

Organization

Problem solving

Multi-tasking

Reading instructions

Communication

Active listening

Root cause analysis

Document control

Safety awareness

KPI tracking

CAR/ Corrective actions

PAR/ Preventive actions

Safety training

Incident reporting

Education

High school diploma or equivalent + related college degree/technical courses

Job description

Pratt Industries seeks a Quality Tech to assist the Quality Manager at our plant. The role requires strong attendance, time management, and organizational skills with attention to detail.

You will interpret operating instructions, communicate effectively, and support the company’s quality and safety initiatives. Responsibilities include handling complaints, performing root cause analyses, conducting process audits, and maintaining quality and safety documentation.