Quality Technician II: Process Control & Root Cause

Hillman Group; Hamilton (OH); On-site; USD 52,000 - 72,000; Full time

Job summary

Hillman Group is seeking a Quality Technician II to inspect and test outsourced and manufactured products, ensuring compliance with specifications and traceability. The role supports root-cause analysis of failures and helps drive improvements in product quality within a fast-paced environment.

The position emphasizes using both destructive and non-destructive testing, maintaining documentation, and coordinating with the Quality Manager to resolve customer issues.

Qualifications

• High School Diploma or GED and 5–8 years in a related field; or Vocational School in Quality with 2–5 years in related field.
• Solid understanding of mechanical measurement methods and inspection setup.

Responsibilities

• Implement and monitor quality assurance plans to ensure compliance with specifications.
• Develop, implement, and monitor Process Control Plans.
• Design, set up and perform destructive and non-destructive tests to measure performance and root causes of failure.
• Maintain quality procedures and ensure production personnel follow procedures.
• Field, track, report, and analyze customer complaints and field failures.
• Assist Quality Manager in resolving customer issues.

Skills

Microsoft Office

Reading drawings

Quality inspection

Math & analytics

Problem solving

Test result documentation

Education

High School Diploma or GED

Vocational school in Quality

Tools

Force gauges

Optical comparators

Calipers

Micrometers

Thread gauges

Column indicators

Job description

Hillman Group is seeking a Quality Technician II to inspect and test outsourced and manufactured products, ensuring compliance with specifications and traceability. The role supports root-cause analysis of failures and helps drive improvements in product quality within a fast-paced environment.

The position emphasizes using both destructive and non-destructive testing, maintaining documentation, and coordinating with the Quality Manager to resolve customer issues.