Senior Manufacturing Quality Technician – Process & Data Lead

The Hillman Group; York (York County); On-site; USD 60,000 - 90,000; Full time

Job summary

The Hillman Group in York, PA is seeking a Manufacturing Quality Technician III who will lead quality efforts for complex manufacturing processes requiring precision, compliance, and technical expertise. Diagnose and resolve high-impact quality issues while driving continuous improvement and acting as a technical authority within the quality function.

This role requires strong problem-solving skills, experience with SPC, Cp/Cpk, and root cause analysis, and the ability to mentor junior

Qualifications

• Advanced knowledge of quality systems, SPC, Cp/Cpk, and structured problem-solving.
• Ability to lead root cause analysis using 5 Whys and Fishbone techniques.
• Experience analyzing large data sets to identify trends affecting quality and uptime.

Responsibilities

• Lead structured root cause investigations using 5 Whys, Fishbone, and Pareto analysis.
• Analyze SPC data and identify Cp/Cpk gaps.
• Troubleshoot complex issues involving equipment, materials, or process variation.
• Interface with PLC/HMI systems to diagnose process-related quality issues.
• Develop, revise, and standardize inspection procedures and quality documentation.
• Lead internal audits and prepare documentation for customer or regulatory audits.
• Investigate supplier quality issues and coordinate corrective actions.
• Mentor Level I and II technicians, providing guidance and training.
• Partner with engineering on process validation and design improvements.
• Implement continuous improvement projects targeting scrap reduction and yield optimization.
• Evaluate and report on quality metrics, trends, and corrective actions.
• Other duties as assigned.

Skills

Quality systems (SPC, Cp/Cpk)

Root cause analysis

5 Whys

Fishbone diagrams

Data analysis

Testing & inspection procedures

Mentoring technicians

PLC/HMI diagnostics

Process validation collaboration

Education

High school diploma or equivalent

Job description

The Hillman Group in York, PA is seeking a Manufacturing Quality Technician III who will lead quality efforts for complex manufacturing processes requiring precision, compliance, and technical expertise. Diagnose and resolve high-impact quality issues while driving continuous improvement and acting as a technical authority within the quality function.

This role requires strong problem-solving skills, experience with SPC, Cp/Cpk, and root cause analysis, and the ability to mentor junior