Quality Technician II: Medical Device Returns Lab Ops

TALENT Software Services; Santa Clarita (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

TALENT Software Services is seeking a technically skilled investigator to support the CIS Laboratory, performing investigations, testing, and analysis of returned complaint products, and documenting results in quality systems to ensure traceability.

This hybrid role involves collaboration with Manufacturing, R&D, Quality, and Regulatory teams, maintaining equipment, supporting decontamination activities, and contributing to process improvements within a compliant environment.

Qualifications

• Associate degree in a technical or scientific field or equivalent combination of education and experience.
• Minimum 1 year of experience in Quality, Manufacturing, Laboratory Operations, Medical Devices, or a related field.
• Strong troubleshooting, documentation, and organizational skills.
• Ability to work independently in a regulated environment.

Responsibilities

• Perform investigations, testing, and analysis of returned complaint products.
• Document findings and investigation results in applicable quality systems.
• Ensure product traceability and proper handling of returned products.
• Collaborate with Manufacturing, R&D, Quality, and Regulatory teams to support investigations.
• Support complaint trending, and risk reviews as needed.
• Maintain laboratory equipment, calibration records, and work areas.
• Assist with updates to procedures, work instructions, and process improvements.
• Maintain compliance with quality system, safety, and training requirements.
• Support product decontamination activities, including handling, processing, and documentation of returned products as required.

Skills

Troubleshooting

Documentation

Organization

Independent work

Education

Associate degree in technical or scientific field

Tools

Quality management systems

Job description

TALENT Software Services is seeking a technically skilled investigator to support the CIS Laboratory, performing investigations, testing, and analysis of returned complaint products, and documenting results in quality systems to ensure traceability.

This hybrid role involves collaboration with Manufacturing, R&D, Quality, and Regulatory teams, maintaining equipment, supporting decontamination activities, and contributing to process improvements within a compliant environment.