Quality Technician II - Audits, Calibration & CI

Panduit; Indiana (PA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Time off and holidays

401(k) match and profit sharing

Parental leave

Job summary

Panduit is seeking a Quality Technician to help drive manufacturing quality across our Northwest Indiana distribution hub. You will troubleshoot quality issues, calibrate test equipment, and support audits to maintain high standards.

You will collaborate with engineering and the customer experience team on investigations, manage inspection plans, and help drive continuous improvement in a fast paced environment.

Qualifications

• High school diploma or GED required.
• 3–5 years in quality role with root cause analysis & customer service investigations.
• Familiarity with basic quality principles and continuous improvement tools.
• Understanding of statistics including control charts, variation, process capability, and Gage R&R.
• Experience using and calibrating measurement tools (calipers, micrometers, CMMs) and maintaining M&TE records.
• Proficient in blueprint reading (GD&T), inspection methods, and sampling plans.
• Proficient with data entry, Microsoft Office, and Minitab.
• Ability to lift up to 50 lbs up to 4 hours a day.

Responsibilities

• Manage Inventory: Run reports and investigate inventory for broken or out of date items.
• Handle Returns: Collaborate with customer experience on RMA returns.
• Customer Complaint Investigations: Work with engineering and customer experience on investigations.
• Product Inspection: Perform inspections using test equipment per written instructions.
• Nonconformance Handling: Identify, document, and segregate nonconforming materials.
• Inspection Planning: Maintain inspection forms, storyboards, and databases with cross‑functional teams.
• Quality Improvement: Report quality issues, compile data for reports, join improvement teams.
• System Audits: Support internal quality audits, ensure accurate documentation.

Skills

Root cause analysis

Customer investigations

Quality knowledge

Statistics (Gage R&R, control charts)

GD&T blueprint reading

Data entry & MS Office

Lift 50 lbs

Education

High school diploma or GED

Tools

Calipers

Micrometers

CMMs

Minitab

Job description

Panduit is seeking a Quality Technician to help drive manufacturing quality across our Northwest Indiana distribution hub. You will troubleshoot quality issues, calibrate test equipment, and support audits to maintain high standards.

You will collaborate with engineering and the customer experience team on investigations, manage inspection plans, and help drive continuous improvement in a fast paced environment.