Quality Technician II: Inspect, Calibrate & Improve

Panduit; Crown Point (IN); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Total Rewards Program

Generous time off

401(k) match

Parental leave

Career growth opportunities

Job summary

Panduit seeks a Quality Technician at our Northwest Indiana distribution facility to troubleshoot quality issues, calibrate testing equipment, create inspection plans and support audits. You will help minimize customer complaints and maintain clean returns areas in a modern, large-scale operation.

You should have a 3–5 year quality background, familiarity with basic QC tools, GD&T and statistics, plus experience with measurement devices and Minitab.

Qualifications

• High school diploma or GED required.
• 3–5 years in a quality role with root cause analysis.
• Experience handling customer service investigations.
• Knowledge of quality principles, standards and CI tools.
• Understanding of statistics including control charts and Gage R&R.
• Experience using measurement tools (calipers, micrometers, CMMs) and maintaining M&TE records.
• Blueprint reading with GD&T; testing and sampling methods.
• Proficient in MS Office and Minitab.
• Able to lift up to 50 lbs for up to 4 hours daily.

Responsibilities

• Manage Inventory: run reports and investigate broken/out-of-date items.
• Handle returns with the customer experience team on RMAs.
• Investigate customer complaints with engineering and CX teams.
• Perform product inspections using test equipment per instructions.
• Identify and segregate nonconforming materials per procedures.
• Maintain inspection forms, storyboards, and databases with cross-functional teams.
• Report quality issues and support improvement teams.
• Assist internal audits with documenting details.

Skills

Quality experience

Root cause analysis

Customer investigations

Statistics methods

Gage R&R

CMMs/calipers/micrometers

Blueprint reading GD&T

MS Office

Minitab

Lifting 50 lbs

Education

High school diploma/GED

Tools

Calipers

Micrometers

CMMs

Job description

Panduit seeks a Quality Technician at our Northwest Indiana distribution facility to troubleshoot quality issues, calibrate testing equipment, create inspection plans and support audits. You will help minimize customer complaints and maintain clean returns areas in a modern, large-scale operation.

You should have a 3–5 year quality background, familiarity with basic QC tools, GD&T and statistics, plus experience with measurement devices and Minitab.