Quality Technician II

Deutsche Post; Memphis (TN); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off (PTO)

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is hiring a Quality Technician II / Quality Auditor in Memphis, TN. The role emphasizes thorough QA activities, product inspection, and compliance with government and customer requirements.

You will audit processes, review metrics, and support QA training as part of a broader quality program. Experience with warehouse management systems (Blue Yonder, Red Prairie, JDA, SAP) and proficiency in Excel are valued.

Qualifications

• High School Diploma or Equivalent.
• Forklift operator certificate or forklift training completed within first 30 days.
• Associate degree or equivalent in a related field preferred.

Responsibilities

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as directed by management.
• Monitor and report the level of QMS implementation, compliance and effectiveness through audits and metrics.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with QA, Ops Performance and Process Improvement teams to advance quality initiatives.

Skills

Quality checks

Audits

Documentation

QA compliance

Attention to detail

Education

High School Diploma or Equivalent

Forklift operator certificate

Associate degree or equivalent preferred

Tools

Blue Yonder

Red Prairie

JDA

SAP

Excel (Microsoft Office)

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain, Quality Control, Auditing, Product Compliance, Material or Product Inspection

Position: Quality Technician II / Quality Auditor
Shift: First (1st) Shift 8:00am –; 4:30pm, Monday-Friday
Pay: $20.35 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• -Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• -Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• -Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• -Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
• -Microsoft Office software, including Excel.

Be part of the world’s largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• - Affordable medical, dental, and vision coverage available beginning on your 30th day
• - PTO program for all associates, including paid holidays and vacation
• - 401(k) with generous company match
• - Tuition reimbursement program
• - Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities:

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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