Quality Technician I

Deutsche Post; Bloomington (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and holidays

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain is seeking a Quality Technician I to support QA processes in a fast-paced logistics environment in California. The role focuses on QA checks for inbound/outbound material, ensuring accuracy, labeling, and compliance with customer specs.

You will train associates and contribute to continuous improvement of QA processes. The position requires 2–3 years of QA-related experience, forklift certification, and a background in SOP/document control.

Qualifications

• 2–3 years of experience in inbound/outbound QA including checking, inspecting, and counting products.
• Auditing product and packaging/labeling to ensure compliance and accuracy.
• Ensure quantity, quality, labeling, and shipping addresses meet customer specs.
• Experience with a commercial WMS (Blue Yonder, Red Prairie, JDA, SAP, Manhattan).
• Microsoft Excel proficiency.
• ETQ experience preferred.
• Document control and SOP experience preferred.
• Background in training and developing preferred.

Responsibilities

• Lead day-to-day QA activities to ensure compliance with regulations and customer requirements.
• Provide QA training for new and existing associates.
• Review documents for accuracy and legibility created by the team.
• Collaborate with Quality Assurance, Ops Performance and Process Improvement teams on quality initiatives.
• Coordinate QA licenses, permits and registrations and ensure regulatory compliance.
• Perform daily QA tasks as directed by management.
• Lead development of QMS documentation.

Skills

WMS experience

Excel

ETQ experience

SOP/document control

Training and development

Forklift certification

Education

High School Diploma or Equivalent

Associate degree or equivalent, preferred

Tools

Blue Yonder

Red Prairie

JDA

SAP

Manhattan

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Ensure accurate checking, inspecting, and/or counting of all products for kitting, inbound, and outbound departments and ensuring all product is free of damage or defect, and learning the core functions of each job to administer proper training via SOPs.Create and print the required documents for Shipping / Box Labeling.Ensures company policies and procedures are followed, and other duties as assigned.

Position: First (1st) Shift Quality Technician I
Shift: 8:00am –; 4:30pm, Monday-Friday
Pay: $23.50per hour
Additional Incentives:N/A

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience: A minimum of 2-3 years’ experience in the following:

• Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, Manhattan etc.
• Microsoft Office software, including Excel.
• ETQ experience preferred
• Document control and SOP experience preferred
• Background in training and developing preferred

Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.