Quality Technician II

DPDHL; Salisbury (NC); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Attendance Bonus

Job summary

DHL Supply Chain is seeking a Quality Technician II to support quality assurance activities on the warehouse floor. You will perform audits, inspections, and documentation to ensure compliance with QA policies and customer standards.

The role requires attention to detail, daily QA tasks, and coordination with QA, Ops Performance and Process Improvement teams. A forklift certificate and an associate degree are preferred. On-site work with standard benefits is offered.

Qualifications

• High School Diploma or Equivalent.
• Forklift operator certification or completed forklift training within 30 days of employment.
• Associate degree or equivalent preferred.

Responsibilities

• Perform quality audits, inspections and documentation.
• Conduct daily QA activities as directed by management.
• Monitor and report QA program implementation and effectiveness via audits, observations and metrics.
• Support QA training for new and existing associates.
• Coordinate QA licenses, permits and registrations.

Skills

Quality audits

Quality assurance

Auditing

Customer liaison

Excel

Education

High School Diploma or Equivalent

Associate degree or equivalent

Forklift operator certificate

Tools

EtQ

Excel

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Supply Chain,?Quality Control, Auditing, Product?Compliance,?Material or Product?Inspection

Position: Quality Technician II
Shift: 1st Monday - Friday / 8:00AM - 4:30PM
Pay: $21.50 per hour
Additional Incentives: Attendance Bonus

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Perform task observations on warehouse floor to ensure porcedures are being followed.
• Assist with monitoring and reporting of QMS implementation, compliance and effectiveness through audit activities, observations and review of quality metrics and customer feedback.
• Act as a liason with customer on a daily basis to resolve quality issues.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Preferred (not required): Experience using a Quality Management System, such as EtQ.
• Microsoft Office software, including Excel.?

Be part of the world's largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities:

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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