Quality Technician II

Hendrickson; Lebanon (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision insurance

401K plan with company match

Pension plan

Paid holidays and vacation

Job summary

Hendrickson is seeking an experienced Quality professional to oversee fabrication, machining and assembly quality processes. The role focuses on defining quality requirements, using PPAP, FMEA, control plans, and basic statistics to drive continuous improvement.

You will interact with suppliers and customers on quality issues and support IATF 16949 compliance. Responsibilities include corrective actions, MRB handling, APQP support, and cross-functional teamwork.

Qualifications

• 3+ years in manufacturing quality environment.
• PPAP/Customer experience in Tier One automotive sector.
• Experience with IATF 16949 auditing methodology.
• Experience developing PPAPs, Control Plans, FMEAs, flow charts, sampling and basic statistics.
• Knowledge of GD&T, blueprint reading and inspection techniques.
• Able to audit quality systems/processes independently.
• Excellent communication with internal/external customers.
• Willingness to work flexible schedules.

Responsibilities

• Lead/assist QA to define quality requirements from prints and specs.
• Use quality tools to improve quality and adjust inspection frequencies.
• Assist inspectors with daily product verification.
• Lead/assist root cause analysis and corrective actions.
• Support IATF 16949 document and data control.
• Interact with suppliers and customers on quality issues.
• Submit RMA/RMR corrective actions and sample submissions.
• Coordinate supplier PPAP submissions for production parts.
• Request supplier corrective actions and track follow-ups.
• Manage the MRB area.
• Support auditing for IATF 16949 compliance.
• Lead containment of suspect product.
• Improve plant PPM through error-proofing and CI.
• Support APQP launches under Quality Manager.
• Review Quality Policy with new hires.
• Travel may be required.
• Other duties as assigned.

Skills

Capability Studies

Basic Statistics

Control Charts

Sampling

Quality Tools

IATF 16949 auditing

Problem Solving

Education

High School diploma or GED

Associate degree

ASQ Certified Technician (preferred)

Tools

Microsoft Office Suite

Job description

Position Purpose:

Oversee and maintain quality processes for fabrication, machining and/or assembly of suspensions and suspension components for the facility.

Essential Functions:

• Lead/ Assist the Manufacturing Floor in determining quality requirements from prints, published specifications, and establishing standards where no product or vague specification exists.
• Utilize Quality tools (Capability Studies, Basic Statistics, Control Charts and Sampling) to improve Quality and adjust inspection frequencies as needed.
• Assist Inspectors as needed to perform daily product verification.
• Lead/Assist Root Cause analysis with assigned Corrective Action personnel and provides closure to action items with Corrective Action follow up.
• Supports the Quality Manager on IATF 16949 Document and Data Control
• Interact with Suppliers and Customers on Quality Issues.
• Submit RMA & RMR Corrective Action Responses and Sample Submissions as required by the supplier and customer.
• Coordinate Supplier PPAP submissions as preparation to use parts in Production.
• Request Supplier corrective actions and maintain follow up activities under the direction of the Quality Manager
• Manages the MRB Area
• Support systems to support IATF 16949 compliance activities through auditing.
• Lead/Direct Suspect Product Containment Activities.
• Lead improvements in plant PPM measures through error proofing and participating in continuous improvement activities.
• Support APQP launch initiatives through the direction of the Quality Manager.
• Understand the Quality Policy and review with new hires in the orientation process.
• Some travel may be required (planned and in emergency situations).
• Other duties as assigned.

Education and Training

• High School diploma or GED required.
• Associate degree preferred.
• Willingness to obtain ASQ Certification as a Certified Technician (See brief description of the ASQ body of knowledge on next page) Further clarification is provided in the Certified Technician Certification Book

Minimum Qualifications

• 3 plus years of experience in manufacturing quality environment required.
• PPAP/Customer experience with a Tier One automotive sector required.
• Experience in supporting IATF 16949 auditing methodology required as it pertains to Quality Systems
• Experience in developing PPAP's, Control Plans, FMEA's, Flow Charts, Sampling and Basic Statistics, Blueprint Reading, GD&T, Knowledge of Inspection Techniques, Preventive and Corrective Actions
• Experience with processes (machining, welding, forming, assembly), and products preferred.
• Ability to audit Quality Systems/processes independent of others.
• Ability to problem solve and use quality hand measurement tools.
• Excellent communication skills with internal and external customers
• Ability to work with others in a team/customer environment.
• Willingness to work flexible work schedules.
• Must be able to use Microsoft Office Suite, less Access.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

Benefits

We offer a full complement of benefits that include medical, dental, and vision insurance; life, travel, and disability insurance; a flexible spending account; 401K plans; a pension plan; paid holidays and vacation. We also offer financial assistance programs if you decide to adopt a child or want to pursue further education. We have a comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness.