Quality Technician I

Computer Task; Wilmington (NC); On-site; USD 22,000 - 25,000; Part time

Job summary

CTG is seeking a Quality Technician I for a W2 contract assignment in Wilmington, NC. The role supports manufacturing quality by analyzing production data, monitoring product quality, and assisting root-cause investigations.

The position requires an Associate degree and at least 2 years of experience in a manufacturing quality environment, with strong data-analysis and problem-solving skills. Onsite work from Monday to Friday, 8:00 AM–5:00 PM.

Qualifications

• Minimum 2 years of experience as a process or quality technician in a manufacturing environment.
• Basic statistics knowledge and experience.
• Experience with data collection, analysis, and reporting using Excel, Access, or similar tools.
• Proficiency with Microsoft Office.
• Strong observational, analytical, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to work effectively with employees at all organizational levels.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Prepare manufacturing processes for new product codes and experiments by establishing specifications and workflow requirements.
• Analyze production and quality data to support product disposition and quality hold decisions.
• Support quality improvement initiatives focused on process efficiency, measurement capability, scrap reduction, and product quality.
• Participate in Measurement System Analysis (MSA) activities.
• Support root cause analysis and corrective actions for products and processes that do not meet requirements.
• Partner with manufacturing and engineering teams to implement sustainable, quality-compliant solutions.
• Provide training on quality systems, procedures, and corrective actions as needed.
• Prepare quality status reports and communicate findings to appropriate teams.

Skills

Data analysis

Statistical thinking

Attention to detail

Problem solving

Team collaboration

Observational skills

Education

Associate degree

Tools

Excel

Access

Microsoft Office

Job description

CTG's long-standing Fortune 500 client of over 15 years has a W2 contract assignment for a Quality Technician I.

Type: Contract

Job Title: Quality Technician I

Location: Wilmington, NC

Work Hours: Monday-Friday, 8:00 AM-5:00 PM

Pay Rate: $15.66-$17.92/hour

Education: Associate degree

Must be able to commute and work onsite in Wilmington, NC.

Description

The Quality Technician I supports manufacturing quality and process performance by analyzing production data, monitoring product quality, supporting root cause investigations, and helping improve process capability and efficiency. This role works closely with manufacturing, engineering, and quality teams to resolve quality issues, support quality system requirements, and maintain product and process standards.

Responsibilities

• Prepare manufacturing processes for new product codes and experiments by establishing specifications and workflow requirements.
• Analyze production and quality data to support product disposition and quality hold decisions.
• Support quality improvement initiatives focused on process efficiency, measurement capability, scrap reduction, and product quality.
• Participate in Measurement System Analysis (MSA) activities.
• Support root cause analysis and corrective actions for products and processes that do not meet requirements.
• Partner with manufacturing and engineering teams to implement sustainable, quality-compliant solutions.
• Provide training on quality systems, procedures, and corrective actions as needed.
• Prepare quality status reports and communicate findings to appropriate teams.

Requirements

• Minimum 2 years of experience as a process or quality technician in a manufacturing environment.
• Basic statistics knowledge and experience.
• Experience with data collection, analysis, and reporting using Excel, Access, or similar tools.
• Proficiency with Microsoft Office.
• Strong observational, analytical, and problem-solving skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to work effectively with employees at all organizational levels.
• Ability to work independently and collaboratively in a team environment.

Preferred Qualifications

• Experience with JMP, Minitab, SPC XL, or similar statistical/process analysis tools.
• Experience with PI or similar manufacturing data systems.
• Strong verbal and written communication skills.
• Self-motivated, organized, inquisitive, quality-focused, and results-oriented.
• Ability to learn quickly and adapt to changing priorities.

Additional Information

• No third party resumes will be accepted.
• Drug testing and/or other employment-related inquiries may be conducted.
• CTG will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.
• All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third party vendors).
• CTG is an Equal Employment Opportunity employer.
• CTG is an E-Verify Company.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.