Quality Technician I

supply-chain; Richmond (PA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement

Job summary

DHL Supply Chain is seeking a QA Leader to oversee daily quality assurance activities, drive regulatory compliance, and lead a QA team. You will implement and monitor the QMS, train staff, and coordinate with Ops Performance and Process Improvement to advance quality initiatives.

The role requires strong QA knowledge, leadership skills, and the ability to manage documentation and regulatory activities across sites. On-site position with comprehensive benefits.

Qualifications

• Minimum of a high school diploma; forklift cert within 30 days of employment.
• Strong knowledge of QA processes and regulatory requirements (FDA/DEA/ATF).
• Experience leading QA teams and coordinating across departments.

Responsibilities

• Lead and train QA staff, assign work schedules, ensure compliance with QA policies.
• Monitor QMS implementation, audit results and customer feedback to drive improvements.
• Develop and maintain QA documentation and procedures; support regulatory licensing activities.

Skills

Quality Assurance

Leadership

Training

Regulatory compliance

Documentation

Education

High School Diploma or Equivalent

Forklift operator certificate

Associate degree or related field (preferred)

Job description

DHL Supply Chain is Hiring!

At DHL, you will play a part in one of the world’s most essential industries. As the world’s leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

Position: 1st Shift
Shift: 4:00AM – 2:00PM
Days: Tues- Friday
Pay: $19.45 per hour

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Supply Chain, Wave Planner, Scheduler, Auditing, Product Compliance, Shipping, Receiving, Logistics, Coordinator, Lead, Transportation Clerk, Dispatch.
• Freight and Truck scheduling and planning for inbound and/or outbound shipments and maintaining accurate BOL’s (Bills of Lading).
• Coordinating tasks and schedules across all departments, including shipping, receiving, inbound and outbound freight.

Be part of the world’s largest logistics company!DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor’s associates’ compliance and progress.

Key Accountabilities:

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.

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