Quality Technician II

supply-chain; Troy (NC); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO including holidays and vacation

401(k) with company match

Tuition reimbursement

Training and advancement opportunities

Job summary

DHL Supply Chain is hiring a Quality Technician II for 2nd shift in North Carolina. The role focuses on accurate checking, inspecting and counting of products, ensuring no damage or defects, and strict QA compliance.

Ideal candidates have 2–3 years in QA, familiarity with WMS systems (Blue Yonder, Red Prairie, JDA, SAP) and proficiency in Excel. Benefits include healthcare, PTO, 401(k) match, and tuition reimbursement.

Qualifications

• High School Diploma or Equivalent.
• Forklift operator certificate or complete forklift training within 30 days.
• Associate degree or equivalent in related field preferred.

Responsibilities

• Perform quality audits, inspections and documentation.
• Execute daily quality assurance activities as directed by management.
• Monitor and report QA system implementation and effectiveness through audits and metrics.
• Support QA training for new and existing associates.
• Coordinate QA license, permit and registration activities.
• Collaborate with QA, Ops Performance and Process Improvement teams on quality initiatives.

Skills

Quality auditing

Attention to detail

Excel

Education

High School Diploma

Forklift certificate

Associate degree preferred

Tools

Blue Yonder

Red Prairie

JDA

SAP

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.

Position: Quality Technician II
Shift: 2nd Shift Monday-Friday 3:00pm - 11:00pm
Pay: $22.70 + $2.00 shift premium

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

A minimum of 2-3 years’ experience in the following:

• Ensure accurate checking, inspecting and/or counting of all products for both inbound and outbound departments and ensuring all product is free of damage or defect.
• Auditing product and packaging/labeling to maintain highest level of product compliance and accuracy
• Ensure the quantity, quality, labeling, and shipping address of orders correspond to customer specifications or other requirements.
• Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP, etc.
• Microsoft Office software, including Excel.

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages include:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world

Role Purpose

Execute assigned tasks to support establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support.

Key Accountabilities

• Perform Quality audits, inspections and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit and registration activities.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives.

Required Education and Experience

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of forklift training program with the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.